HSA back again

Discussion in 'Malware Help (A Specialist Will Reply)' started by gazza, Jan 14, 2005.

  1. gazza

    gazza Private E-2

    Done everything you said on how to: spyware,trojan and virus removal.
    Got rid of HSA,but as soon as i went into normal mode it was there again.
    I use AVG anti-virus 7.0.300
    I have windows firewall.
    I have spyblaster as well.
    --------------------------------------------------


    Edit by chaslang: Inline log deleted
     
    Last edited by a moderator: Jan 14, 2005
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Please follow forum guidelines about posting HJT logs. They must not be posted inline and must only be posted when we ask for them. By the way your log did not show an HSA hijack problem. So when asked, you would have to post a log from normal boot mode that displays the problem.

    First, please follow ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal
    If you already have any of the programs linked in the tutorial please double check your version to make sure you have the latest one and that you have any/all updates for the programs.

    NOTE: In order to resolve the issues you are having it is very important that you at least try to perform all the steps as outlined. If you have any difficulty please post back letting us know what steps you have completed, what you found while doing the scans if anything and details about any problems you have encountered in completing the steps. The more details you can provide the better.


    After doing ALL of the above if you still have a problem:

    Make sure you have HijackThis 1.99 and follow the guidelines on where to install it and how to post a log as an attachment. This is all covered in the sticky thread NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting

    Now post a HijackThis log as an attachment to your message (Do not post the log inline). All running programs should be closed, including your web browser, e-mail. Close before running Hijack This!

    To repeat: Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file. Place it in its own folder, for example C:\Program Files\HJT
     
  3. gazza

    gazza Private E-2

    Sorry for the mistake.
    Done all the tests and got rid of hsa,then i change from internet explorer to oprea and everything is still fine.Do you think the problem is with my internet explorer,because when i use it hsa gets back on my computer again.
    Gazza
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    HSA only affects IE. Is it still on your PC right now? You really need to make sure it is fixed completely. You never know when you will need to use IE. For example going to some websites may require it (like Microsoft update).
     
  5. gazza

    gazza Private E-2

    Has far as i know HSA is not on my computer any more.
    Thanks Gazza.
     

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