Hudl 2 In Need Of Resetting... ?

Discussion in 'Smartphones and Tablets - Hardware' started by Stephen_c16, Aug 17, 2018.

  1. Stephen_c16

    Stephen_c16 Master Sergeant

    Hello again,
    My neighbour's Hudl 2 tablet is not in the perfect state. I updated it yesterday and it won't link onto the google play store. Lots of errors keep popping up. I think it needs to be reset.
    The problem is there are some photos on the internal disk that I would like to keep.
    Any thoughts to what I should do?
    Best wishes,
    s.
     
    Stephen_c16, Aug 17, 2018
    #1
  2. Stephen_c16

    Stephen_c16 Master Sergeant

    Apologies.
    I should have started this Thread in
    Smartphones and Tablets - Hardware.
    Any chance it could be replaced?
    s.
     
    Stephen_c16, Aug 17, 2018
    #2
  3. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    See the report button? You click that when you've made a mistake or need an edit and someone with higher authority here will correct the problem.
     
    plodr, Aug 17, 2018
    #3
    Stephen_c16 likes this.
  4. Just Playin

    Just Playin MajorGeek

    Save them on a microSD card.
     
    Just Playin, Aug 17, 2018
    #4
  5. Stephen_c16

    Stephen_c16 Master Sergeant

    Thank you Just Playin. One of the problems of the tablet is that the micro-sd card is Read-only. The mission to change this strange behaviour was discussed in an earlier thread.
    I could attach a usb drive and copy the files to that.
    The reason I am asking the original question is because I came across

    Performing a factory reset on your Tesco Hudl tablet will not wipe its data

    I don't know whether I believe it...
    s.
     
    Stephen_c16, Aug 17, 2018
    #5
  6. Just Playin

    Just Playin MajorGeek

    You can't get another?:confused:

    That would work too.

    I wouldn't count on it.
     
    Just Playin, Aug 17, 2018
    #6
    Stephen_c16 likes this.
  7. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    How? That only works if a) the tablet supports OTG and b) you have an OTG cable.

    From this thread
    https://www.modaco.com/forums/topic/375974-usb-connectivity-after-lollipop-update/
    it appears that OTG worked in Kitkat but when the Hudl2 was updated to Lollipop, it no longer worked.

    Since I don't own a Hudl2, I can't confirm if that is correct.

    When you connect the tablet to a PC, can you get to the files and "copy" them to the PC? If so, do that and then copy them to a 2nd location like a USB stick so this person has all the files.
     
    plodr, Aug 18, 2018
    #7
  8. Stephen_c16

    Stephen_c16 Master Sergeant

    Thank you plodr. I copied the files via the charge cable connected to a microSD USB adaptor via a Windows 10 laptop.
    I have now sorted out the reset procedure.
    Hopefully it will work.
    Thanks again.
    s.
     
    Stephen_c16, Aug 18, 2018
    #8

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