I am new here and not sure where to put this

Discussion in 'Malware Help (A Specialist Will Reply)' started by ladysheba, Oct 26, 2008.

  1. ladysheba

    ladysheba Private E-2

    1- i am on a dell optiplex100 256 meg ram xp

    problems

    1 every link i use on your site throws back this error error trying to read source source file is corrupted -advanced windows care and the new system care - driver scan usaes that one and adds askes for fresh copy or it is pasword protected and i have wrong password-

    i have tried fl sites andtexas siters with same problem occuring

    also have similar download issues on other sites except yahoo - it lets it through
    those are i/o erros while reading source file- bad installation media or source file corrupted was even giving this on microsoft site

    i have ran scandisk clear- ran antvirus kaspersky 7.0- it is clear- it gave static about downlaoding updates through program but was able to go to site and due it manuelly
    2 extractors throw the same erros as well
    3 thouroughly- dumped programs and files- - diskclean up sever times
    4 went in and dumped cookies folder manuelly andtif and temp files and prefetch

    still having same issue in ie and firefox as well
    chkdsk came back clean- defragged

    it is letting windows update through now but that is all- tried to reinstall my yahoo im and it said it installed but where? no programs in lists or add remove either

    weird

    what next?

    oh 10 gig hardrive have 2 gigs open
     
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Welcome to Major Geeks!

    Please follow the instructions in the below link and attach the requested logs when you finish these instructions.


    • If something does not run, write down the info to explain to us later but keep on going.
    • Do not assume that because one step does not work that they all will not.
    READ & RUN ME FIRST. Malware Removal Guide

    Notes:

    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode. You can running steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
     

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