I am still having the browser REDIRECTING Problem

Discussion in 'Malware Help (A Specialist Will Reply)' started by tuffuso, May 13, 2009.

  1. tuffuso

    tuffuso Private E-2

    I have ran the CLEANING PROCEDURE, but even after all the steps, I still have the redirecting problem. When I type a search in Google it redirects me to some other advertising page or what not. I have had this problem for about a week now and I'm looking for some help and i have attached all the logs that were asked for... please help... thanks
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Please delete the below 3 folders and then tell me how things are working.


    C:\Program Files\Mozilla Firefox\extensions\{10D4EA8D-BA1F-4750-B93E-A01C58C01227}
    C:\Program Files\Mozilla Firefox\extensions\{724F3ECE-F16D-4592-82CE-01004B10F92E}
    C:\Program Files\Mozilla Firefox\extensions\{A3AAA22D-FDD5-4A87-A804-228B077191F7}
     
  3. tuffuso

    tuffuso Private E-2

    thanks so much... this seems to have solved the redirecting problem. youre the best...thanks
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome.


    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
      • Delete the C:\combofix folder from combofix (if it exists)
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    7. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures in step 3 the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     
  5. tuffuso

    tuffuso Private E-2

    thanks...now i am finished
     
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Surf Safely!
     

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