i can be so dumb

Discussion in 'The Lounge' started by BILLMCC66, Aug 3, 2008.

  1. BILLMCC66

    BILLMCC66 Bionic Belgian

    This was probably me

    This is a true story from the WordPerfect helpline. Needless to say, the help desk employee was fired; however, he/she is currently suing the Word Perfect organization for "Termination without Cause."

    The following is actual dialogue of a former WordPerfect Customer Support employee with a caller:

    Customer Support: "Ridge Hall computer assistant; may I help you?"

    Caller: "Yes, well, I'm having trouble with WordPerfect."

    CS: "What sort of trouble?"

    C: "Well, I was just typing along, and all of a sudden the words went away."

    CS: "Went away?"

    C: "They disappeared."

    CS: "Hmm. So what does your screen look like now?"

    C: "Nothing."

    CS: "Nothing?"

    C: "It's blank; it won't accept anything when I type."

    CS: "Are you still in WordPerfect, or did you get out?"

    C: "How do I tell?"

    CS: "Can you see the C: prompt on the screen?"

    C: "What's a sea-prompt?"

    CS: "Never mind. Can you move the cursor around on the screen?"

    C: "There isn't any cursor, I told you, it won't accept anything I type."

    CS: "Does your monitor have a power indicator?"

    C: "What's a monitor?"

    CS: "It's the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it's on?"

    C: "I don't know."

    CS: "Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that?"

    C: "Yes, I think so."

    CS: "Great. Follow the cord to the plug, and tell me if it's plugged into the wall."

    C: ".......Yes, it is."

    CS: "When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one?"

    C: "No."

    CS: "Well, there are. I need you to look back there again and find the other cable."

    C: ".......Okay, here it is."

    CS: "Follow it for me, and tell me if it's plugged securely into the back of your computer."

    C: "I can't reach."

    CS: "Uh huh. Well, can you see if it is?"

    C: "No."

    CS: "Even if you maybe put your knee on something and lean way over?"

    C: "Oh, it's not because I don't have the right angle - it's because it's dark."

    CS: "Dark?"

    C: "Yes - the office light is off, and the only light I have is coming in from the window."

    CS: "Well, turn on the office light then."

    C: "I can't."

    CS: "No? Why not?"

    C: "Because there's a power outage."

    CS: "A power... A power outage? Ah, Okay, we've got it licked now. Do you still have the boxes and manuals and packing stuff your computer came in?"

    C: "Well, yes, I keep them in the closet."

    CS: "Good. Go get them, and unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from."

    C: "Really? Is it that bad?"

    CS: "Yes, I'm afraid it is."

    C: "Well, all right then, I suppose. What do I tell them?"

    CS: "Tell them you're too stupid to own a computer."
     
  2. wildwolf220

    wildwolf220 Oracle of Doom

    roflmaoroflmaoroflmao Thanks Bill, Best laugh i've had in a while:-D
     
  3. BILLMCC66

    BILLMCC66 Bionic Belgian

  4. wildwolf220

    wildwolf220 Oracle of Doom

    Im trying to figure out why the employee was fired;)

    Whoever they were, They are too stupid to own a computer:-D
     
  5. chaimjm

    chaimjm Staff Sergeant

    WOW is this joke still around must have read it over 10 years ago it's still very funny roflmao Thanks
     
  6. LauraR

    LauraR MajorGeeks Super-Duper Administrator Staff Member

    lmao! Joke or not, that's funny.
     
  7. musksnipe

    musksnipe Guest

  8. darlene1029

    darlene1029 A Grand Lady- R.I.P. 06/06/2012

    That is good Bill, although I'm not far from there myself :eek:
     
  9. Phantom

    Phantom Brigadier Britches

    LMAO@Bill! :D
    Don't know whether I've ever mentioned this, but not long ago, I had a customer bring his P.C. to me - wanted viruses, etc. removed anti-malware installed, <yet again, sigh!>. Nothing too unusual there. He also managed to wreck his CD drive, tying to get it to play DVD's, <doh!*> Okay, a bit stoopid, but I can handle that.

    I did all the malware removal, new DVD-RW drive, fixed his FOOBAR's and backed up his data. Gave it back to him. Next day rings me up - "Can I bring the computer back to you, it don't work?" Fine, I think, maybe something wasn't quiet right with it, or something. Computer works perfectly - back to customer. This happens over the nest week about four times. At long-last I tell him once and for all, the P.C. works 100%, if it doesn't work for you, then your screwing something up your end, okay!

    So Dumbo, tells me next time he sees me, "Oh it was just a power board adapter I blew up. I hate those things!" "Not as much as I hate you!” I thought. rolleyes So next week when he screws up his P.C. again, and wants me to waste my life on it for nothing again, I'm like - "How about NO!!!..."
     
  10. darlene1029

    darlene1029 A Grand Lady- R.I.P. 06/06/2012

    @ Phantom, what a jerk
     
  11. dnnyo

    dnnyo Private First Class

    well, what's the problem here? couldn't it have been a solar powered computer??? J/K:-D
     
  12. whoay35

    whoay35 Private First Class

    Now that's the way to go! That would save me some money from the monthly bill!
     

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