I've tried SO many solutions for this... It was easy to get rid of it in Chrome and IE but NOTHING I do works for FireFox. It's driving me INSANE! I've done everything listed in the "READ & RUN ME FIRST". I had no problem doing any of that. If someone would take the time to help me get to the bottom of this I would be so very grateful. I've read a lot of posts regarding this issue here on this forum too. I've tried all of THOSE solutions that I could too. A lot of people are asked to use OTL, so I too downloaded it and ran a scan. I've attached the 2 log files. I'm running Win7 64-bit.