i cant remove this malware...

Discussion in 'Malware Help (A Specialist Will Reply)' started by renejr902, Dec 21, 2008.

  1. renejr902

    renejr902 Private E-2

    i tried anti-malware, super antispyware, cclean, remove it pro, spybot, rogue remover, gmer, ad-aware... it cant remove it. and the worst thing is, all this apps cant find any trojan, virus, spyware. i cleaned everything. all of them are updated. i tried to clean my computer with each progam in normal boot and safe mode. i had a few rootkit, but i removed all of them. all files and registry entry, i read some info on google.

    the problem is: When i power on my computer, windows startup normally, but when windows is starting, a explorer page open automatically with this web site: webthangs.com/count/rotate/click.php?id=1
    and redirect to publishers.xy7... and redirect again to this: geniusinspiration.com/cab...y&keyword=CD51
    note: its strange but sometime it only open explorer with google.ca instead. but most of time it open with webhangs.... and sometime webhangs cant load.

    i closed the web site and can navaigate again without problem, but EVERY 15 minutes, the explorer page open again automatically and the same web open one after another. for example: im playing a 3d game, my game exiting and im back with the explorer page every 15 minutes. i cant play much then 15 minutes without this problem.

    i have windows xp sp3 professional original and i use avg 8.0 free edition.
    i cant format my hard disk, so i must remove that problem or live with it.
    i have more than 80 hours installation time in this computer. i will not reinstall all that again

    i will post : attach.txt dds.txt ark.txt

    thanks for help

     
    Last edited by a moderator: Dec 21, 2008
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Welcome to Major Geeks!

    Please follow the instructions in the below link and attach the requested logs when you finish these instructions.


    • If something does not run, write down the info to explain to us later but keep on going.
    • Do not assume that because one step does not work that they all will not.
    READ & RUN ME FIRST. Malware Removal Guide

    Notes:

    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode. You can running steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
     

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