I cant unistall a program???

Discussion in 'Malware Help (A Specialist Will Reply)' started by roastm, Jun 21, 2006.

  1. roastm

    roastm Private E-2

    when i try to uninstall a few of my programs in the add or remove section my the uninstall process freezes up... it has happened with a few of my programs... and one being unreal 2. the wierd thing is im using a laptop that is just over a week old. i have done several scans with antivirus, a squared, bitdefender, and i have found nothing that is an issue.. the hijak log file is below... if anyone knows what i can do that would be a lot of help.
     

    Attached Files:

  2. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.

    - Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
    • Make sure you check version numbers and get all updates.
    After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis:

    Downloading, Installing, and Running HijackThis

    When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too (
    these scans are covered in steps 6 & 7 of the READ & RUN ME sticky)
    • Bitdefender
    • Panda Scan
    • HijackThis
     

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