I followed READ AND RUN ME FIRST, didn't solve the problem.

Discussion in 'Malware Help (A Specialist Will Reply)' started by Raven9969, Nov 13, 2007.

  1. Raven9969

    Raven9969 Private E-2

    Hi, this is my first time using this. So here it goes. The computer is acting oddly, it crashes coming out of hibernate mode and takes about 10 minutes to backup Quick Books when it used to take about 1. This is a new version of Quick Books so that could have something to do with it. The event log is showing some odd stuff about DHCP not liking the IP address also. I don't know where to go from here, so I was kinda hoping you guys could help?
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Nothing that you mention sounds like malware and the logs you posted do not show any malware. However you did not attach all the requested logs. You are missing the below logs:
    • CounterSpy
    • BitDefender
    • PandaActiveScan
    You do need to do the below.

    Uninstall the below old versions of software:
    J2SE Runtime Environment 5.0 Update 10
    J2SE Runtime Environment 5.0 Update 6
    Java(TM) 6 Update 2
    Java(TM) SE Runtime Environment 6 Update 1

    Make sure you reboot after uninstalling the above!

    After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment
     

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