I followed the instructions, can anyone help?

Welcome to Majorgeeks!

You have a bunch of different problems. This will require some additonal scans to be run and will require multiple stags of removal.

Let's start with your Look 2 Me and SurfSideKick infections.

Please download Look2Me-Destroyer.exe to your desktop.

• Close all windows before continuing.
• Double-click Look2Me-Destroyer.exe to run it.
• Put a check next to Run this program as a task.
• You will receive a message saying Look2Me-Destroyer will close and re-open in approximately 10 seconds. Click OK
• When Look2Me-Destroyer re-opens, click the Scan for L2M button, your desktop icons will disappear, this is normal.
• Once it's done scanning, click the Remove L2M button.
• You will receive a Done Scanning message, click OK.
• When completed, you will receive this message: Done removing infected files! Look2Me-Destroyer will now shutdown your computer, click OK.
• Your computer will then shutdown.
• Turn your computer back on.
• Please post the contents of C:\Look2Me-Destroyer.txt

If Look2Me-Destroyer does not reopen automatically, reboot and try again.

If you receive a message from your firewall about this program accessing the internet please allow it.

If you receive a runtime error '339' please download MSWINSCK.OCX from the link below and place it in your C:\Windows\System32 Directory.
http://www.ascentive.com/support/new/images/lib/MSWINSCK.OCX


Now run this: SurfSideKick Removal

Now we need some more info so that we can also start to work on your Qoologic infection.

Please download FindQool by LonnyRJones

• Extract the files and place the FindQool folder into root folder of your hard disk. This is usually C:\
• Open the folder and run Qlocate.bat
• Post the contents of the txt.log which will open wen the scan is finished.

Now also attach a new HijackThis log.

Question: Did you install and run Spybot as instructed in the READ ME?

 

You must attach the requested log from Look2Me-Destroyer too.

Also since some more items showed up in your HJT log, I would like you to run one more scan (it is very quick):

Let's get an installed programs list from HijackThis!

• Run HijackThis, click Open the Misc Tools section
• Click Open Uninstall Manager
• Click Save List (generates uninstall_list.txt)
• Click Save, to save it to a file where you can find it.
• Attach the uninstall_list.txt file to your next message.