i got a trojan

Discussion in 'Malware Help (A Specialist Will Reply)' started by baby_t, Jan 27, 2008.

  1. baby_t

    baby_t Private E-2

    i got a trojan..was recommended that i come here so i will just paste u the thread from the other site explaining my problem and up;oad the hijackthis file.

    Subject i got a trojan
    Question QUESTION: Everytime i open msn explorer or open my files i get a pop that says your computer has been infected my some unknown trojan this is critical (files may be lost) please download recommended ant-spyware software ..my avg detects this and quarantines it but it still keeps popping back up i would be grateful for some advice on how to get rid of it

    ANSWER: Hi Amanda,
    Is the popup from a program other than the one youre using?
    It might be a malware ad that wants you to buy their program.
    Im saying is the popup from AVG?
    Let me know.

    ---------- FOLLOW-UP ----------

    QUESTION: No it's not from AVG i don't know where it's from to be honest..it mainly happens when i open msn explorer to read my emails or when i open my documents,files or folders... it don't appear when i log into Firefox so i'm using that to read my emails now. Hope This Helps You Understand A Little More

    Hope You Can Help Me Out Thanks ;)


    baby_t
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Please follow the instructions in the below link and attach the requested logs when you finish these instructions. Make sure you follow the instructions about uninstalling ALL but one antivirus.

    READ & RUN ME FIRST. Malware Removal Guide
     

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