I got problems, mister...

Hi there and welcome. We are currently reviewing your logs and will get back to you with a set of instructions as soon as possible. Thanks for your patience during this time.

Now in the meantime, I see that you are running an outdated version of SUPERantispyware, so whilst I look over your logs, please go to Add and Remove Programs and uninstall your current copy of SAS reboot your machine and then install the most up to date version available from this link below:

SUPERantispyware 4.24.0.1004

 

No problem.

 

:-D


OK I am still currently in training, so please be patient and as soon as we have worked out a plan of action for you I wil post

 

Hi there Siren

Not seeing much to do here...

1) You should ensure that your PC is in normal mode as per requested in step 1 of the R&R...if you wish to control what starts up or not on your machine you would be better off advised to use a start up manager, plenty of which are available here at majorgeeks.

2)

• Spyware Doctor 5.5 <--- is this copy ofSpyware Doctor a trial or paid for? If it's just a trial then you should uninstall it as it will not fix anything.
• Ad-Aware 2007 <--- outdated software and can be uninstalled

3) Please use Windows Explorer to find and delete the following bold file:

and finally...

If you are not having any other malware problems, it is time to do our final steps:

1. We recommed you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /u
     • Notes: The space between the combofix" and the /u, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
   • Delete the C:\combofix folder from combofix (if it exists)
3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
5. Go to add/remove programs and uninstall HijackThis.
6. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
7. If you are running Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
8. After doing the above, you should work thru the below link:
   • How to Protect yourself from malware!

Any issues you are still having could be worked out in one of the other forums here.

Kes13!

 

Hi there Siren

Yes do go ahead and post in software regarding the issues that you outlined above. Explain what registry scanner you used as I see a few listed in your logs. Your machine was definately clean when I left you so any issues that you are still having could be discussed in software or another appropriate forum, hardware perhaps due to the BSOD's as malware has definately been ruled out now.

I understand...love the place myself

You're very welcome. Take care of yourself and your machine

Kes