I have a trojan Horse :(

Discussion in 'Malware Help (A Specialist Will Reply)' started by sharonwebb19, Oct 12, 2008.

  1. sharonwebb19

    sharonwebb19 Private E-2

    I have done the read me first scans, except for combofix - when I tried I got an error message something to do with no admin authority.
    I scanned using spybot but not sure whether there is a log for that?
    Any help you can give would be really appreciated. My sound has stopped working not sure whether a trojan horse can do that or whether this is another problem.
     

    Attached Files:

    sharonwebb19, Oct 12, 2008
    #1
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Your sound problem is most likely not related to malware. You may need to reinstall drivers for your hardware. You should post about this in the Hardware Forum.

    You have some left overs from Symantec to remove. Please run the below then reboot. After reboot run it one more time.

    Norton Removal Tool (SymNRT)

    Are the below programs things you knowingly installed.
    Coupon Printer
    WebFetch.co.uk

    I don't see any other obvious malware in your logs. Are you still having problems with malware? If so, exactly what are the problems.
     
    chaslang, Oct 12, 2008
    #2
  3. sharonwebb19

    sharonwebb19 Private E-2

    Thanks for your reply.
    My AVG is detecting that trojanhorse downloader.agen.ajyx is present. It is still detecting it. It doesnt seem to be causing any problems that I am aware of but still want to get rid of it!
    I did knowingly download webfetch and the coupon printer.
     
    sharonwebb19, Oct 13, 2008
    #3
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    We need to know where it is detecting it. Attach a log that shows the file name(s) and Path information. It could just be something in System Volume Information which is System Restore.
     
    chaslang, Oct 15, 2008
    #4
  5. sharonwebb19

    sharonwebb19 Private E-2

    Sorry if this sounds really stupid but I dont know where AVG saves the test results, I can view in AVG but not in a format that can be attached.
     
    sharonwebb19, Oct 15, 2008
    #5
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Double click the AVG icon in your tray and then click Service. Under Service select the Event History Log and find the log from the scan. All logs are here including update logs. Save the log to a .txt file so you can attach it or just copy and paste the infor here if it is not too long.
     
    chaslang, Oct 18, 2008
    #6

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds