I have been hijacked

Discussion in 'Malware Help (A Specialist Will Reply)' started by amy lund, Oct 31, 2005.

  1. amy lund

    amy lund Private E-2

    My computer has been hijacked not allowing me to get into websites, access email, etc. I completed all 7 steps of the "Read me and run me first" from Chaslang.

    Thank you for the help
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Run the steps in this link and attach the logs: Finding Webtracer Hidden Problems

    This will not fix the problems but it will allow us to work up a fix for them.
     
    Last edited: Oct 31, 2005
  3. amy lund

    amy lund Private E-2

    I ran both and got an error when I ran the locate.bat:

    16 bit MS-DOS Subsystem
    C:\WINDOWS\System32\cmd.exe
    C:\WINDOWS\SYSTEM32\AUTOEXEC.NT. The system file is not suitable for running MS-DOS and Microsoft Window applications.

    Not sure if the locate.txt file is correct since I got an error.

    Thanks.
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    What you posted was the doc file for locate.bat.

    First download and run Download XP Fix

    Then run locate.bat again and post the log.
     
  5. amy lund

    amy lund Private E-2

    I re-ran locate.bat. It created a report.txt. That is the only thing it created which is still a doc file. What would the log be called? Confused.
     

    Attached Files:

  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    It did not create a doc file. It create report.txt which is a text file and that is what we wanted to see.

    Copy the contents of the below Quote Box to Notepad. Then click File and then Save As. Change the Save as Type to All Files. Name the file fixsts.reg and then click save. (make sure you save it somewhere you can find it. Saving it to your Desktop may make that easy.) Then double-click on the fixsts.reg file on your desktop (or locate it with Windows Explorer and double click on it if not saved to the Desktop) and when it prompts to Add in to the registry, say yes.

    Now un HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://rl.webtracer.cc/-/?bayzm
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O15 - ProtocolDefaults: 'http' protocol is in My Computer Zone, should be Internet Zone
    O15 - ProtocolDefaults: 'http' protocol is in My Computer Zone, should be Internet Zone (HKLM)
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/web_games/popcap/insaniquarium/popcaploader_v6.cab
    O19 - User stylesheet: C:\WINDOWS\stsheets.dat



    After clicking Fix, exit HJT.

    Boot into safe mode and use Windows Explorer to delete:
    C:\WINDOWS\stsheets.dat
    C:\WINDOWS\SYSTEM32\DRIVERS\P3Q.SYS

    If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. If it is, uncheck it and try again.

    Now run Ccleaner

    Now we need to Reset Web Settings:
    1) If you have an Internet Explorer icon on your Desktop, goto step 2. If not, skip to step 3.
    2) Now right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK. Then skip step 3.
    3) If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

    Now reboot in normal mode and post a new HJT log. And tell us how things are working.
     
  7. amy lund

    amy lund Private E-2

    I followed the instructions and all went well...but...I could not find the C:\WINDOWS\stsheets.dat file to delete it. I ran a search and could not find one. Therefore, I completed all other steps and rebooted. I used the internet and immediately ran into an about.blank and my favorites were re-populated with porn sites?
     

    Attached Files:

  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You are not using HijackThis properly per step 7 of the READ & RUN ME. You need to run it like you did in your first message. Right now you are running it directly from the ZIP file.

    Also you still have webtracer problems according to your log. You need to find and delete those files. In fact, you may need to run all the steps (starting from message #2 & skipping message #4) again now. Are you sure you have viewing of hidden files enabled per the READ & RUN ME? It does not appear to me that you ran all of the READ ME. If you had, I would see MS Antispyware running and I don't.

    Also it does not look like you followed all of my directions because your Web Settings were not reset to www.majorgeeks.com and you still have previous settings. You must follow all directions exactly. If you are following them and they are not working or you run into a problem, you must tell me.



    .
     
    Last edited: Nov 3, 2005

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