i have lotushIp virus

Discussion in 'Malware Help (A Specialist Will Reply)' started by sennen, Dec 29, 2007.

  1. sennen

    sennen Private E-2

    hi, i have the lotushIp trojan and cant seem to get rid of it. i already followed this huge guide using hijackthis, bitdefender, pandascaner, spybot, ccleaner, xcleaner. nothing works... lotuship just keeps on re-appearing....

    anyone have any easy suggestions on how i can delete it?

    Thanks in advance.
     
  2. sennen

    sennen Private E-2

    heres my log for it.
     

    Attached Files:

  3. abri

    abri MajorGeek

    Hi sennen!
    Welcome to Major Geeks!
    You have a bunch of bad things in your hijackthis file. The easiest way for you to remove this infection is to go through the READ & RUN ME FIRST and attach the logs we request. Once we can see those, it's possible to work up a fix to remove the files you've not been able to remove yourself. In the above instructions, hijackthis will be installed correctly so it doesn't miss those kinds of malware which have learned how to evade detection.

    abri
     
  4. sennen

    sennen Private E-2

    Followed Removal Guide, Trojans still re-appear

    okay so after I tried the removal guide, the trojans that i have keep re-appearing and never go away. i really need help my computer is dieng.

    Problems include: Slowness of computer, ads popping up (94ak.com)(caiyi.com) and all these other chinese websites, random mouse dissppearing, and basically the computer becomes unusable after 1 hour using it. it so slow u cant do anything and u have to shut it down.

    Thanks in Advance!
     

    Attached Files:

  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are seriously infected....there is alot to do ...
    Please disable all anti-virus and anti-spyware programs while we do the following:
    Use add/remove programs to uninstall:
    Viewpoint Media Player'

    C:\WINDOWS\Temp\--> empty all.

    C:\Documents and Settings\Steven\Local Settings\Temp\-->empty all.

    Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    After clicking Fix, exit HJT.

    Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Now download The Avenger by Swandog469, and save it to your Desktop.

    * Extract avenger.exe from the Zip file and save it to your desktop
    * Run avenger.exe by double-clicking on it.
    * Check the 'Input script manually' box.
    * Click on the magnifying glass icon.
    * Copy everything in the Quote box below, and paste it in the box that opens:

    * Now click the 'Done' button.
    * Click on the traffic light icon and OK the prompt.
    * You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
    * A log file from Avenger will be produced at C:\avenger.txt

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Avenger.
     
  6. sennen

    sennen Private E-2

    thanks for your help! actually i just downloaded this Anti-Virus program and it got rid of it.

    Now no more problems... thank you!
     
  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    No visible problems does not mean there are not still infections in your system .....esp. if you did not do the fix I gave you. Perhaps you would wish to re-run the MGTools\getlogs.bat so we can be sure. :)
     
  8. sennen

    sennen Private E-2

    ok ic your point. here it is.
     

    Attached Files:

  9. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your logs look clean.
    Please uninstall Viewpoint Media thru add/remove programs.

    If you are not having any other malware problems, it is time to do our final steps:

    1. If we used Pocket Killbox during your cleanup, do the below
    * Run Pocket Killbox and select File, Cleanup, Delete All Backups
    2. If we used ComboFix, you can delete the ComboFix.exe file, C:\ComboFix folder, C:\QooBox folder, C:\WINDOWS\nircmd.exe, C:\combofix.txt and C:\ComboFix-quarantined-files.txt logs that was created.
    3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
    4. If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
    5. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
    6. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
    7. If we had you run Avenger, you can delete all files related to Avenger now.
    8. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    9. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    10. If you are running Windows XP or Windows ME, do the below:
    * Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
    * Then reboot and Enable System Restore to create a new clean Restore Point.
    11. After doing the above, you should work thru the below link:
    * How to Protect yourself from malware!
     
  10. sennen

    sennen Private E-2

    Thanks for everything!
     
  11. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You're welcome...safe surfing. :)
     

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