I have malware problems, but i can't log onto the internet.

Alright, well as the title says, i can't log onto the internet on my computer. Earlier today, i was on the website "www.4chan.org" and it was then my mouse started to act up.

I know it sounds far fetched, but i'm serious when i say my mouse acts up. It's a laser mouse, as opposed to the ones that use a ball, and i'll just be using it and then i'll notice the cursor on my screen will just have a momentary lag in motion. Like my mouse will keep moving, but the cursor on the screen just stops dead in it's tracks. Then windows makes that chime sound that notifies that it's not reading my mouse, and then it chimes back in, saying it can read it. Sometimes though, i still have to unplug the mouse, and re plug it back in to get the cursor to move. Regardless, recently, 4chan has been having advertisements placed all around it's website lately, and i think my mouse clicked on an ad by mistake, or at least that's my best guess. I've always been wary of such ads and advertisements.

anyway, what happened then is that an onslaught of shit happened really fast! I started getting lots of pop ups and notifications that i had spyware and malware on my computer. Some even mentioned something about a trojan. My desktop image was then covered up by a screen wide notice that i had spyware on my desktop.

Immediately i was like, "... ****!" and started scrambling to find a solution! I remembered what my lil bro had used for his spyware problems, and promptly tried to get ad-aware off downloads.com. Well, i got it, ran a check, and it said i had multiple infections and etc.

Tried to use ad-aware to remove them, but with little to no success, but then something really odd happened. My wireless internet connection got disconnected, which it tends to do a lot, but it can't re-establish a new connection. When i tried to connect, it says that my IP address is invalid, or something like that. Normally when i try to connect to the internet and it's not working, it'll try to make a connect for a good 15 to 20 seconds. Now that i have malware on my computer, it tries to make a connection to the internet, but stops in about 3 to 5 seconds.

Something tells me that the malware, or my system's reaction to the malware is blocking my internet access.

As it stands, i've got no internet, a dark blue spyware notice for a desktop image, my task manager is being blocked by "an administrator" and ad-aware has definitely not solved the problem!

I'm kind of at a loss at what to do.
So, yeah, any and all help would be greatly appreciated!

 

Alright i'm back on my family's computer, and i'm starting to go through the steps. I got a CD and just put CCleaner onto my computer.

However, i tried to use my task manager and it says it's being blocked by my administrator. I didn't block it, so i'm assuming that the malware disabled it. How do i get it re enabled?

Also, how do i get into safe boot mode?

 

oh safe mode! Alright, i'm reading from the help/support thing and it's telling me how to get into safe mode!

heh, sorry xP

I'm a total noob with computers

That aside though, my task manager is still being blocked! =X

 

I tried deleting the "disable task manager" value from the registry and it keeps coming back. Even in safe mode, i can't access the task manager and i couldn't get internet access either.


However, i took your advice and started getting the tools clean the system. Using a CD i got SUPERanti spyware, spybot, combofix, MGtools, and another program. I was able to use the CD to transfer them over, and i ran SUPERanti spyware and following the guide's instructions, at the end of the whole thing, i got my internet back!

Right now i'm posting from the infected computer.

I attached the logs from SUPERanti spyware, and i'll be posting the rest of the logs tomorrow. It's 4:00am right now, and i've gotta get some sleep, but it's a relief that i won't be having to wait weeks at a time to use the family computer! =)

Thanks for your help so far! I really appreciate it!

 

Alright, something horrible just happened. I'm typing from my family's computer again.

I ran SUPER anti spyware last night, and came back on today to go through the other programs. I have Windows XP so i went through to spybot, then the megabytes thing, combo fix, and then finally mgtools.

I think SUPER anti spyware said i had a Trojan on my computer, and Megabytes identified it as a Vundo Trojan, if i remember correctly.


Anyway, so after i got through the 5 programs, all the symptoms my computer had seemed to have been cured, though, i just now re-ran SUPER anti spyware, and it found some spyware tracking cookies, i think, and it said it needed to reboot in order to remove them.

It had no problem shutting down, but when it tried to boot back up, i got this error message.

"windows could not start because the following file is missing or corrupt:
<Windows root>\system32\hal.dll.
Please re-install a copy of the above file."

I've tried restarting my computer a few times, but that's not working, so i'm guessing i need to transfer that file to my computer in order to proceed. I did get logs from all of the programs, however they're all on my computer and not on this computer. I'm kind of at a loss, and i need to know how to proceed from here. =S

 

"1. Restart the PC. The hal.dll error could be a fluke."

It keeps sending me to the error message no matter how many times i try to restart.

"Run Windows XP System Restore from a command prompt. If this doesn't work or you're receiving the hal.dll error message before you're able to complete this process, move on to Step 3."

I can't get to safe mode. I'll press F8 during the set up process and tell the computer to boot to safe mode, but it then takes me right back to the error message.

"3. # Repair or replace the boot.ini file. This will work if the cause of the problem is actually Windows XP's boot.ini file and not the hal.dll file, which is often times the case."

Here's where things get odd. It tells me to get to the recovery console on my computer and to get there i need the Windows XP CD and to boot from it. Well, i went into the garage to where all our family's computer installation CDs are being stored for the time being, and found 1 XP CD. This is odd though, since our family has had 3, including mine, and i only have one XP CD. Eitherway, i put the CD into the CD drive, and the instructions say that it should just boot right from the CD, but much to my dismay, it's not reading it at all.

I tried going to the set up menu thing, and i switched the order in which the computer looks for the operating system to the CD drive first, but even then, i still get the error message.

As it stands i can't get my computer to read this XP CD and i can't get to the recovery console.

Also, i went to the boot device menu and when i hit enter on the CD-ROM option, it said boot device was unavailable. Is this the problem?

 

Alright, thanks chaslang for all your help. I really appreciate it! =)