I just don't want to reformat my pc

chiibii · Oct 8, 2008

Guys i really need help coz i'm noob on this..
avast started that i am infected with win32:Spyware-gen
and then with win32:Trojan-gen
and when i checked the logs i've seen other things such as beastdoor[trj]
what should i do? i thought of reformatting the pc but not this time.
please help:cry

chiibii · Oct 8, 2008

and also..
will the malware/spyware be removed if i reformat my pc?

i've read the "READ AND RUN ME FIRST. Malware Removal Guide."
but it seems to be soo complicated(to a noob like me) and scares me to do it ALL

but please help me still..

chaslang · Oct 11, 2008

Welcome to Major Geeks!

Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

READ & RUN ME FIRST. Malware Removal Guide

If something does not run, write down the info to explain to us later but keep on going.

Do not assume that because one step does not work that they all will not.

Notes:

If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode. You can run steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.

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I just don't want to reformat my pc

chiibii Private E-2

Attached Files:

Avast LOg.zip

chiibii Private E-2

chaslang MajorGeeks Admin - Master Malware Expert Staff Member