I keep getting "blue screen of death" when I make systematic changes on XP. need help

I thought I fixed the problem when I removed a bad memory ram from this thread I made a couple of days ago.
http://forums.majorgeeks.com/showthread.php?t=230659

I ran MBAM, and SAS. No trojan founded in either scan. I have Avast and IObit Security 360 running at the same time along with ZoneAlarm which I installed about a month ago. I'm on Windows XP 32bit.

I've tried making the systematic changes without ZoneAlarm running and the computer still gives me the BSOD.

I get the BSOD when I do these things below:

#1: I tried to disable a "process" called "IpodService.exe" "C:\Program Files\iPod\bin\iPodService.exe" in Control Panel--> Administrative Tools--> Services and I got the BSOD twice when I clicked "Apply".

#2: Right click "My Computer" --> Properties --> Advanced --> Performance --> Settings --> Adjust for Best Performance ...I click "Apply" or "Ok" ...I get the BSOD. I tried this twice as well.

Here's my HiJackThis log.
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Re: I keep getting "blue screen of death" when I make systematic changes on XP. need

I was able to change #1 and #2 in Safe Mode without getting the BSOD.

Technial Info:

0x0000008E (0xc0000005, 0xEB107d8C, 0xB58BAC18, 0x00000000)

aswSP.sys - Address Eb107d8C base at Eb100000, datestamp 4d1e3650

http://img210.imageshack.us/img210/4473/photo0369a.jpg

Hopefully someone can describe to me what this means and how I can fix it...thanks

 

Re: I keep getting "blue screen of death" when I make systematic changes on XP. need

yup installed and running.

 

Re: I keep getting "blue screen of death" when I make systematic changes on XP. need

Nope, I actually had Comodo installed and uninstalled when I installed ZoneAlarm.

Could it be that some leftover files from Comodo are conflicting with Zonealarm?

 

Re: I keep getting "blue screen of death" when I make systematic changes on XP. need

Thanks...I'm gonna try that...I'll report back in a couple of hours.

 

Re: I keep getting "blue screen of death" when I make systematic changes on XP. need

If TimW's suggestion doesn't fix it, here's some more to read and try.

The 0x8E BSOD with the first parameter of 0x05 indicates a memory access violation

http://www.carrona.org/bsodindx.html#0x0000008E

It looks like an Avast! driver - maybe the Hotspot Shield or the self-protection driver itself (aswSP.sys), is having problems, perhaps clashing with outdated drivers - the network card perhaps.

Try to make sure your drivers are fully updated (not from Windows Update but the hardware makers themselves, if you can), if the drivers are all up to date, try disabling one Avast! module at a time.

If you set your PC to save crash dumps as minidumps (right-click My Computer > Properties > Advanced > Startup and Recovery > Settings), you'll have a usable dump file to analyse any future BSOD's, with Bluescreenview you can then list all the loaded drivers in date order (and more), much easier to pick out the likely culprits.

 

Re: I keep getting "blue screen of death" when I make systematic changes on XP. need

Thanks TimW! Actually TimW's suggestion work great. I've uninstalled IOBit and Avast...ran CCleaner...now I'm able to make changes without getting the BSOD. I'm planning to run Avast with ZoneAlarm only now...hopefully it works well.

I feel like I have a massive startup load...is there any processes that I can safely remove. In Task Manager I have 60 processes running, is this normal?

Which processes can I safely remove?

 

Re: I keep getting "blue screen of death" when I make systematic changes on XP. need

60 processes is excessive, I prefer to see an XP machine running closer to 20 - 30 at boot up.

Open CCleaner > Tools > Startup > Save list and upload the list so we can give you some ideas about which items don't need to be running constantly.

 

Re: I keep getting "blue screen of death" when I make systematic changes on XP. need

Wow 20-30 processes...that's a dramatic decrease...hopefully I can cut back on some these processes/programs.

Here is the list. Thanks


Yes HKCU:Run Google Update "C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
Yes HKCU:Run Weather C:\Program Files\AWS\WeatherBug\Weather.exe 1
Yes HKCU:Run Rainlendar2 C:\Program Files\Rainlendar2\Rainlendar2.exe
No HKCU:Run wcescomm "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
No HKCU:Run TomTomHOMERunner "C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe"
Yes HKLM:Run ehTray C:\WINDOWS\ehome\ehtray.exe
Yes HKLM:Run ftutil2 rundll32.exe ftutil2.dll,SetWriteCacheMode
Yes HKLM:Run IAAnotif C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
Yes HKLM:Run DMAScheduler "c:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe"
Yes HKLM:Run Recguard C:\WINDOWS\SMINST\RECGUARD.EXE
Yes HKLM:Run PCDrProfiler
Yes HKLM:Run HPBootOp "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
Yes HKLM:Run HP Software Update C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
Yes HKLM:Run LogitechCommunicationsManager "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
Yes HKLM:Run CanonMyPrinter C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
Yes HKLM:Run NPSStartup
Yes HKLM:Run KBD C:\HP\KBD\KBD.EXE
Yes HKLM:Run GrooveMonitor "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
Yes HKLM:Run IgfxTray C:\WINDOWS\system32\igfxtray.exe
Yes HKLM:Run HotKeysCmds C:\WINDOWS\system32\hkcmd.exe
Yes HKLM:Run Persistence C:\WINDOWS\system32\igfxpers.exe
Yes HKLM:Run EPSON Stylus Photo RX620 Series C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9HA.EXE /P31 "EPSON Stylus Photo RX620 Series" /O6 "USB003" /M "Stylus Photo RX620"
Yes HKLM:Run SunJavaUpdateSched "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
Yes HKLM:Run IMJPMIG8.1 "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
Yes HKLM:Run IMEKRMIG6.1 C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
Yes HKLM:Run MSPY2002 C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
Yes HKLM:Run PHIME2002ASync C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
Yes HKLM:Run PHIME2002A C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
Yes HKLM:Run DivXUpdate "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
Yes HKLM:Run TkBellExe "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
Yes HKLM:Run RTHDCPL RTHDCPL.EXE
Yes HKLM:Run Alcmtr ALCMTR.EXE
Yes HKLM:Run ZoneAlarm Client "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
Yes HKLM:Run Adobe Reader Speed Launcher "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"
Yes HKLM:Run Adobe ARM "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
Yes HKLM:Run QuickTime Task "C:\Program Files\QuickTime\QTTask.exe" -atboottime
Yes HKLM:Run iTunesHelper "C:\Program Files\iTunes\iTunesHelper.exe"
Yes HKLM:Run NvMediaCenter RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
Yes HKLM:Run NvCplDaemon RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
Yes HKLM:Run nwiz C:\Program Files\NVIDIA Corporation\nView\nwiz.exe /installquiet
Yes HKLM:Run avast5 "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
No HKLM:Run Quickcam "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
No HKLM:Run maxmenumgr "C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe"
Yes Startup Common Updates From HP.lnk C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
No Startup User OneNote 2007 Screen Clipper and Launcher.lnk C:\PROGRA~1\MICROS~4\Office12\ONENOTEM.EXE /tsr

 

Re: I keep getting "blue screen of death" when I make systematic changes on XP. need

http://img535.imageshack.us/img535/2621/processes.jpg

 

Re: I keep getting "blue screen of death" when I make systematic changes on XP. need

Ok, so I'm a little more extreme than most Windows users about what runs at boot it makes troubleshooting a lot easier though.

I'm gonna suggest you investigate these Startups yourself, after all, you know your PC and how it works best for you.

Use StartupCPL to actually enable/disable the processes, it has fewer potential knock-on effects than MSconfig, CCleaner, etc. Install it then start it from it's icon in Windows Control Panel.

For the 'updaters' you disable, consider using SecuniaPSI weekly/fortnightly to ensure you have the most common programs + Windows securely patched.