I need a good free mail merge program... suggestions?

At the moment my company is using Microsoft Word but they aren't going to renew the license (no idea why, I'm not on the business end) so they want to find some kind of free program to use for their mail merges.

It would need to be able to take delimited text files (preferably tab) and create mail merge documents based on the various fields. It should also be able to save mail merges as templates to be used again in the future.

I am already looking into Open Office, but the process on that seems a bit convoluted and most of the people using it here are not IT people at all. It seems like there has to be something simpler out there...

 

Is that free? It seems to be free to try money to buy.

 

Hmm.

I don't know anything about the legal end but we use a LOT of free programs here. We're basically a 4 man IT team supporting a small family-owned couple of businesses.

I think one of the summer guys was messing with Open Office mail merge and he got it sort of working, but it kept crashing a lot. Blah.