I need a new services.exe please.

Discussion in 'Malware Help (A Specialist Will Reply)' started by Goodwar, May 11, 2013.

  1. Goodwar

    Goodwar Private E-2

    I have the Trojan C:\Windows\System32\services.exe problem and was hoping some one would post a clean uninfected copy of Services.exe Version 6.1.7600.16385 so I can just delete my infected version and replace it with a clean one. I'm running Windows 7 64bit. Any help would be very much appreciated. Thankyou, Goodwar.
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Please do the below so that we can boot to System Recovery Options to run a scan.

    For 32-bit (x86) systems download Farbar Recovery Scan Tool and save it to a flash drive.
    For 64-bit (x64) systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

    Plug the flashdrive into the infected PC.

    Enter System Recovery Options from the Advanced Boot Options:
    • Restart the computer.
    • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
    • Use the arrow keys to select the Repair your computer menu item.
    • Select US as the keyboard language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account an click Next.

    On the System Recovery Options menu you will get the following options:
    • Select Command Prompt
    • In the command window type in notepad and press Enter.
    • The notepad opens. Under File menu select Open.
    • Select "Computer" and find your flash drive letter and close the notepad.
    • In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
      Note: Replace letter e with the drive letter of your flash drive.
    • The tool will start to run.
    • When the tool opens click Yes to disclaimer.
    • Press Scan button.
    • It will make a log (FRST.txt) on the flash drive. Please attach this file to your next reply. (See: How to attach)
     
  3. Goodwar

    Goodwar Private E-2

    I have no Windows 7 Insulation Disks nor do I possess a backup. So I am unable to get services.exe that way.
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You do not need a CD. See my instructions again for the Advanced Boot Options. If you do not have the System Recovery Options menu then your PC manufacturer failed to install something you need.

    If you are unable to get to the System Recovery menu, does your PC boot up into Windows normally? I would think it does otherwise how would you know your services.exe file is infected. If it boots into normal Windows then run the below:

    READ & RUN ME FIRST. Malware Removal Guide
     

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