I need help and new to forum

Discussion in 'Malware Help (A Specialist Will Reply)' started by jonnyk3, Sep 3, 2008.

  1. jonnyk3

    jonnyk3 Private E-2

    Hi just the other day i had a serious attack from spyware and a trojan called Smithfraud-c. This virus has attacked my tasked manager and system restore, slowed my intrent, and is asking me to buy this spyware protection. Also my screen is blue wiht a message reading your PC has been infected buy anti to clean your computer. I have spybot and AVG and virus scan, to help locate these infections. So were located and cleaned, but was not able to get rid of certain infection because they weren't able to locate paths. I would really appreciate anyones help to solve my problem. I am some what computer lit. and would be willing to work with step to step actions to get rid of this nasty virus......Thank you to all and looking forward to getting my computer back to shape. .....Jonnyk3
     
  2. jonnyk3

    jonnyk3 Private E-2

    PS i will complete all needed steps in read and run me first by MAJOR ATTITUDE FIrst
     
  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Actually the Read and Run First is Chaslangs creation....LOL

    Attach the logs when you are ready.
     
  4. jonnyk3

    jonnyk3 Private E-2

    Hey Tim thanks for the help I completed all the tasks and read everything many times here are my logs. I hope you can help thanks again!!!!!!!!
     

    Attached Files:

  5. jonnyk3

    jonnyk3 Private E-2

    Here is the last of the logs
     

    Attached Files:

  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    The scans took care of most of it...let's just do this:

    If you haven't already, please disable the Guest account in User accounts.

    Please use add/remove programs to uninstall:


    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    After clicking Fix, exit HJT.

    Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Now use windows explorer to find and delete:
    C:\Program Files\MSA
    C:\Program Files\REFN ---> unless you know what this is.

    Also delete all files in the below folders except ones from the current date (Windows will not let you delete the files from the current day).
    C:\WINDOWS\Temp
    C:\Documents and Settings\%username%\Local Settings\Temp

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file.
     
  7. jonnyk3

    jonnyk3 Private E-2

    Thanks again Tim for getting back to me so soon this is great un believable that i am campable of doing this stuff.... Here is the next log you've requested.... Ps should i restart the comp afte those steps i just completed...
     

    Attached Files:

  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your logs are clean. However, please use windows explorer to find and delete:
    C:\Documents and Settings\All Users\Application Data\WildTangent

    If you are not having any other malware problems, it is time to do our final steps:


    1. We recommed you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significan amount of resources ( except a little disk space ) until you run a scan.
    2. If we used Pocket Killbox during your cleanup, do the below

      * Run Pocket Killbox and select File, Cleanup, Delete All Backups
    3. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.

      • Delete the C:\combo-fix folder from combofix.

    4. If we had you run Avenger, you can delete all files related to Avenger now.
    5. If we had you run RenV.exe, you can delete it and the Log.txt file on your Desktop.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    7. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    8. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    9. Go to add/remove programs and uninstall HijackThis.
    10. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    11. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    12. After doing the above, you should work thru the below link:

     
  9. jonnyk3

    jonnyk3 Private E-2

    Hey TIM i am all set..... I am very grateful and you save me some time and aggervation with this... I don't know how to thank you enough. I am so glad i join this forum. Thanks again. JONNYK3:):clap
     
  10. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are most welcome.....safe surfing. :)
     

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