I need help please!!!

Discussion in 'Malware Help (A Specialist Will Reply)' started by mr.nieto123, Jan 18, 2008.

  1. mr.nieto123

    mr.nieto123 Private E-2

    I have the awola spyware thing, i don't know much about computers but i ran an anti-spyware program and it said iw as infected it was avg someone please help!!! i need to remove this stuff!
     
  2. Lev

    Lev MajorGeek

  3. mr.nieto123

    mr.nieto123 Private E-2

    Re: I need help please!!! you guys are great!!!

    i did the read me first stuff, and it seemed to have helped alot, the thing is that with the awola spyware thinga little yellow triangle aletrt thing pops up in my taskbar thing, and it hasn't gone away, i think i've attached all the files, so far, there are no popups or anything, but it's still there. am i ok or do i still have the virus. i'm pretty sure if i click on it it will bring up teh awola thing. I did the read me like 4 times all the way through and i understand it even though i'm a begginer, please help me!
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please disable all anti-virus and anti-spyware programs while we do the following:

    Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    After clicking Fix, exit HJT.

    Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Now download The Avenger by Swandog469, and save it to your Desktop.

    * Extract avenger.exe from the Zip file and save it to your desktop
    * Run avenger.exe by double-clicking on it.
    * Check the 'Input script manually' box.
    * Click on the magnifying glass icon.
    * Copy everything in the Quote box below, and paste it in the box that opens:

    * Now click the 'Done' button.
    * Click on the traffic light icon and OK the prompt.
    * You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
    * A log file from Avenger will be produced at C:\avenger.txt

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Avenger.

    Be sure to tell us how things are running.
     
    Last edited by a moderator: Jan 20, 2008
  5. mr.nieto123

    mr.nieto123 Private E-2

    THanx alot guys i think this took care of it all i really appreciat everything but how do i know if it's gone for good i currently have the AVG ANTIVIRUS AS well as the AVG ANTISPYWARE THE SPYBOT SEARCH AND DESTROY TOO. I JUST WANT TO MAKE SURE, BUT I THINK IT IS GONE THANK YOU SO MUCH YOU GUYS ARE THE S***!:cool EVERYTHING IS RUNNING GREAT!
    where can i learn this stuff like you guys? you really are amazing
     

    Attached Files:

  6. mr.nieto123

    mr.nieto123 Private E-2

    :eek:hey guys i checked to see if the awola thing was on my startup inspector and it was, but it wasn't checked so i right clicked and removed it. I restarted my computer just to see if awola would pop back up and it doesn't but when i go to start and click on all programs it brings up all my programs, right next to spybot search and destroy; awola pops up too, for some reason they are like highlighted darker then the rest it gives you an option to 'uninstall awola spyware software 6.0', but i'm scared to click on 'uninstall' and end up back on square one. any advice would be appreciated, i just don't want to have that back on at all.
     
  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You can click uninstall ...or just delete:
    C:\Documents and Settings\Owner\Application Data\Awola

    Your logs look clean.

    If you are not having any other malware problems, it is time to do our final steps:

    1. If we used Pocket Killbox during your cleanup, do the below
    * Run Pocket Killbox and select File, Cleanup, Delete All Backups
    2. If we used ComboFix, you can delete the ComboFix.exe file, C:\ComboFix folder, C:\QooBox folder, C:\WINDOWS\nircmd.exe, C:\combofix.txt and C:\ComboFix-quarantined-files.txt logs that was created.
    3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
    4. If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
    5. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
    6. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
    7. If we had you run Avenger, you can delete all files related to Avenger now.
    8. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    9. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    10. If you are running Windows XP or Windows ME, do the below:
    * Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
    * Then reboot and Enable System Restore to create a new clean Restore Point.
    11. After doing the above, you should work thru the below link:
    *How to Protect yourself from malware!
     

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