I need help.

Welcome to Major Geeks!

Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

READ & RUN ME FIRST. Malware Removal Guide

 

• C:\ComboFix.txt log
• AVG AntiSpyware log
• C:\MGlogs.zip

 

You did not attach anything yet.
See this: HOW TO: Attach Items To Your Post

 

There is no reason for that .....let's try this first:
Download SDFix and save it to your Desktop.

• Run the SDFix.exe by double clicking on it.
• Allos it to install into the default location which is c:\SDFix
• Now please reboot your computer into Safe Mode (see this if you don't know how: Starting your computer in Safe mode )
• When you have booted into safe mode, open the C:\SDFix folder and double click RunThis.bat to start the script.
• Type Y to begin the cleanup process.
• It will remove any Trojan Services or Registry entries found and then prompt you to press any key to Reboot.
• Press any Key and it will restart the PC.
• When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
• Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt.
• Attach the Report.txt file to your next message.

 

We are starting to see alot of problems with ComboFix that never happened before ....it could be the cause of the desktop icons not coming back .....lets work on that.

Please try again to attach the MGLogs.zip ....if you still cant, then attach each individual log:
HJT
GetRunKeys
ShowNew

 

C:\MGtools\hijackthis.log
C:\MGtools\newfiles.txt
C:\MGtools\runkeys.tx

 

Why aren't you attaching the C:\MGlogs.zip file as request in the READ and RUN ME?

It is on your PC as seen in your newfiles.txt log.

Code:

 "C:\"
boot.ini      Dec 14 2007         211  "boot.ini"
COMBOFIX      Dec 14 2007              "ComboFix"
cybdef~1.log  Dec 12 2007       16840  "CybDefInstallInfo.log"
dealer~1.txt  Dec 13 2007         125  "DealerTrackError.Txt"
hiberfil.sys  Dec 14 2007   534827008  "hiberfil.sys"
io.sys        Dec  8 2007           0  "IO.SYS"
[COLOR=darkred][B]mglogs.zip    Dec 14 2007       24832  "MGlogs.zip"[/B][/COLOR] 

 

No it is not. Make sure you are selecting the correct file. Look at the info I pasted in my last message. It shows MGlogs.zip is 24832 bytes in size.

 

Please use add/remove programs to uninstall:
J2SE Runtime Environment 5.0 Update 8"
J2SE Runtime Environment 5.0 Update 9"
Java 2 Runtime Environment, SE v1.4.2_03

Reboot and install:
Java Runtime 6

Please disable all anti-virus and anti-spyware programs while we do the following:
Open notepad and copy and paste the following text in the quote box into the window:

Save this as fix.bat
Choose to save as all files.
Doubleclick fix.bat and let the program run.
A small black dos window will flash, this is normal.

Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

NOTE: HJT may popup an error about the AppInit_DLLs line. Ignore it and click OK to continue.

After clicking Fix, exit HJT.

Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Now download The Avenger by Swandog469, and save it to your Desktop.

* Extract avenger.exe from the Zip file and save it to your desktop
* Run avenger.exe by double-clicking on it.
* Check the 'Input script manually' box.
* Click on the magnifying glass icon.
* Copy everything in the Quote box below, and paste it in the box that opens:

* Now click the 'Done' button.
* Click on the traffic light icon and OK the prompt.
* You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
* A log file from Avenger will be produced at C:\avenger.txt

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Avenger.

 

Yes...I need you to attach the MGLogs.zip as Chas pointed out to you that will be generated after you do the following:

Remove either Norton or AVG free....you should only have one anti-virus runnning.

Now:
Please disable all anti-virus and anti-spyware programs while we do the following:

Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

NOTE: HJT may popup an error about the AppInit_DLLs line. Ignore it and click OK to continue.

After clicking Fix, exit HJT.

Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

And without the full MGLogs ...( I also needed the ShowNew log) ...we will only remove:

* Run avenger.exe by double-clicking on it.
* Check the 'Input script manually' box.
* Click on the magnifying glass icon.
* Copy everything in the Quote box below, and paste it in the box that opens:

* Now click the 'Done' button.
* Click on the traffic light icon and OK the prompt.
* You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
* A log file from Avenger will be produced at C:\avenger.txt

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Avenger.

 

Then just attach:
C:\MGtools\hijackthis.log
C:\MGtools\newfiles.txt
C:\MGtools\runkeys.txt

 

Please disable all anti-virus and anti-spyware programs while we do the following:

* Run avenger.exe by double-clicking on it.
* Check the 'Input script manually' box.
* Click on the magnifying glass icon.
* Copy everything in the Quote box below, and paste it in the box that opens:

* Now click the 'Done' button.
* Click on the traffic light icon and OK the prompt.
* You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
* A log file from Avenger will be produced at C:\avenger.txt

Attach a new ShowNew log (run the C:\MGtools\GetLogs.bat file by double clicking on it) and the avenger log ....

 

Please download ATF Cleaner by Atribune. This program does not require an installation. The executable actually runs the program.

NOTE: This program is for Windows XP and Windows 2000 only. ATF Cleaner will remove all files from the items that are checked so if you have some cookies you'd like to save. Please move them to a different directory first.

* Double-click ATF-Cleaner.exe to run the program.
* Under Main choose: Select All
* Click the Empty Selected button.

If you use Firefox browser

* Click Firefox at the top and choose: Select All
* Click the Empty Selected button.
o NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser

* Click Opera at the top and choose: Select All
* Click the Empty Selected button.
o NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main ATF Cleaner menu to close the program.

If you are not having any other malware problems, it is time to do our final steps:

1. If we used Pocket Killbox during your cleanup, do the below
* Run Pocket Killbox and select File, Cleanup, Delete All Backups
2. If we used ComboFix, you can delete the ComboFix.exe file, C:\ComboFix folder, C:\QooBox folder, C:\WINDOWS\nircmd.exe, C:\combofix.txt and C:\ComboFix-quarantined-files.txt logs that was created.
3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
4. If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
5. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
6. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
7. If we had you run Avenger, you can delete all files related to Avenger now.
8. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
9. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
10. If you are running Windows XP or Windows ME, do the below:
* Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
* Then reboot and Enable System Restore to create a new clean Restore Point.
11. After doing the above, you should work thru the below link:
* How to Protect yourself from malware!

 

Good job....safe surfing.