I Need Help !!!!

I have a Toshiba Tecra A2 these are its specifications:

Technology type : Intel® Celeron® M processor 340
clock speed : 1.50 GHz
front side bus : 400 MHz
2nd level cache : 512 KB

Operating system Windows® XP Professional

System memory standard : 256 MB
technology : DDR RAM

Hard disk capacity : 40 GB

I run AOL on the laptop. Lately, when I try to open the AOL application, a message appears saying that AOL needs to close to install the files needed to connect, when I click ok the application closes and nothing happens. Whenever I try to open the application the same thing happens. Then I tried to go and rebuild AOL internet Adapter but a message appears saying that the internet adapter has already been unistalled. I have tried to reinstall AOL but whenever I do so exactly the same happens.

Recently my taskbar appearance has changed to Windows Classic Style automatically. Whenever I try to change it back to Windows XP style, by right clicking on my desktop the clicking on properties and then going under the appearance tab, there is no option to change back to Windows XP style.

Also when I go to device manager, there is nothing there at all, not even any words.

Whenever I try to install Norton Antivirus, it does the pre-install scan but after that, when tries to install Norton Antivirus, a message appears saying that Norton Antivirus was unable to install and it gives me the option to retry. When I press retry the message appears again.

I have been able to install Ad-Aware SE from a CD. When Ad-Aware scanned my laptop, no critical adware was found but this could be due to the fact that I was not able to update the virus definition due to no access to the intenet.

I have read the forum on http://forums.majorgeeks.com/showthread.php?t=35407
However some of the programs that I installed could not scan because they needed updates via the internet. Also I could not do any of the internet scans as the tutorial says to do.

I AM NOW STUCK

Please HELP!
(I have very important work to do on the laptop)

Thanks in Advance

 

I have got a HJT log, but there is absoloutely no way to transfer the HJT log from my laptop to my pc and I only have internet access on my pc

When I try to burn it on to CD-RW it says that I have not inserted a writable CD, I have tried this with two brand new CD-RW's and the same thing happened.

When I try to transfer it onto a memory stick, the laptop does not recognise it nor does it install, where as before within a few seconds of plugging the memory stick in to the laptop, a small message would appear telling me that it has found my memory stick, and that the memory stick is ready to use. When I go to my computer there is no sign of an extra drive which should be the memory stick, where as before there was.

When I try to print it the same thing happens where by it does'nt find or recognise my printer and it won't let me install it.

I need help within two hours and right now it is 20:30 GMT TIME

THIS IS VERY URGENT !!!

 

I think that I will have to write out the whole HJT log as i didn't have any luck in safe mode.

I've been noticing something every time i turn off my laptop. There is always a box where it is ending something called "SAMPLE" and then it asks me to click end now. This has only been happenening recently. So I searched through my C drive and I found some folders which were a lighter yellow colour than normal and their names were written in a grey colour. I opened these folders and inside the files' names were writting in blue.

I went to Search in Windows from the start menu and I searched all files and folders for "SAMPLE". I found a pair of folders both called sample music, and they both contained tha same files,but one folder had blue writing and this was the same with sample music. So I deleted the folder with blue coloured writing.

Then I searched on google for "virus called sample". There were many links, some from Symantec. From what I have read it seems, that if have this virus, then it is doing a lot of damage.

On the symantec links it tells you how to remove it, however I am not sure if I should do so.

PLEASE HELP

 

so wat am i supposed to do

 

I think I have typed up all the running processes and it took me ages to do.

There is lots more but i dont know if they are running processes or not.

thanks

 

If it helps, there are some other problems. I can't backup my data, I can't run Help and Support. When I put my cursor over the battery to see how much power I have left, it comes up not in numbers but as some unknown random characters. There are probably some more but i can't remember them.