I need some help (infected computer)

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by nathdep, Nov 13, 2011.

  1. nathdep

    nathdep Private E-2

    Over the past month I have noticed that my computer has been acting a bit odd. My computer has been very slow on start up and the internet has been unusually slow. Over the past couple of days I have noticed that these problems have been continuing to get worse. For instance, sometimes in order to shut down the computer you have to manually hold down the power button until the computer shuts off. During this time, after clicking on "turn off computer," all of the icons disappear and the computer essentially freezes. Also, after logging in, it takes a very long time for the programs to load. I did notice that SAS found a few trojans.

    Also, when I started RootRepeal an error message came up saying "Error - invalid PE image found!" I hope this sheds some light on the situation.

    Thank you for your help!
     

    Attached Files:

  2. nathdep

    nathdep Private E-2

    Here are the rest of the logs.
     

    Attached Files:

  3. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    I want you to run TDSSKiller so refer to the below for how to do so.

    TDSSkiller - How to run


    Please also download MBRCheck to your desktop
    • Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
    • It will show a Black screen with some information that will contain either the below line if no problem is found:
      • Done! Press ENTER to exit...
    • Or you will see more information like below if a problem is found:
      • Found non-standard or infected MBR.
      • Enter 'Y' and hit ENTER for more options, or 'N' to exit:
    • Either way, just choose to exit the program at this point since we want to see only the scan results to begin with.
    • MBRCheck will create a log named similar to MBRCheck_07.16.10_00.32.33.txt which is random based on date and time.
    • Attach this log to your next message. (See: HOW TO: Attach Items To Your Post )
     
  4. nathdep

    nathdep Private E-2

    Ok. Here are the logs.
     

    Attached Files:

  5. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Not seeing any problems, just a bit of miscellaneous stuff to take care of:

    Ask Toolbar <--- Uninstall this junk.

    Delete this folder:
    C:\Documents and Settings\All Users\Start Menu\Programs\AVG Free 8.0

    Delete this file unless you know what it is for:
    c:\program files\0924201021314385.bat

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required (If we renamed it please rename it back to Combofix.exe.
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     
  6. nathdep

    nathdep Private E-2

    Ok. Everything seems to be fine now. Thanks so much!
     
  7. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You are welcome. Safe surfing. :)
     

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