I Need Support

Discussion in 'Malware Help (A Specialist Will Reply)' started by NEWBIEGEEK23, Jan 8, 2008.

  1. NEWBIEGEEK23

    NEWBIEGEEK23 Private E-2

    HELLO IM NEW TO MAJORGEEKS AND I HAVE A REQUEST COULD SOMEONE READ MY HIJACK THIS LOG AND TELL ME IF ANYTHING SHOULD BE REMOVED?

    Edit: inline Hijackthis removed for guide below to be run

    THIS WOULD BE GREATLY APPRECIATED!
    ON A SIDE NOTE IM NOT THE ONLY USER OF THIS COMPUTER, SO I CANT MONITOR EVERY THING INSTALLED, SO I HAVE NO IDEA WHAT MOST OF THE STUFF ON MY COMP IS
     
    Last edited by a moderator: Jan 9, 2008
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi and Welcome to Majorgeeks!



    Most people are under the very mistaken misconception that HijackThis is a malware removal tool. It is not! HijackThis is simply a tool that is used to identify browser hijackers and in some cases it will show entries for 'some' malware that is for instance running at startup. All it does is list a few of the thousands of registry keys that exist and it makes no inferences to whether anything being shown is good or bad. HijackThis does not come close to showing all malware that could be hiding on a PC. Anyone who has an infected computer and is relying on HijackThis without the benefit of running other scans such as MGTools, Spybot, BitDefender & Panda, CCleaner, etc. are more than likely still infected. In most cases, where there is one virus/trojan there are more.

    Please list some of the symptoms that could be one of the below if you have them also,


    • Is it popups? if so do they have a name.
    • Is your browser being re-directed to a less welcome site?
    • Does your Anti-Virus software alert you to a Virus/Trojan? if so whats its name.
    The more info you can give us the better and quicker we can assist you, as we have some experts in malware removal based in this forum.


    Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

    READ & RUN ME FIRST. Malware Removal Guide
     

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