I ran everything as instructed, still having a problem.

Here are 2 of the attachments. I'll add the other 2 in a reply.

Tried to follow all of the instructions.

At my wit's end.

 

Can't figure out how to do it any other way.

Edit by bjgarrick: Inline log attached!

 

Can't figure out how to upload info for runkeys.txt.

 

This is the best I could do.

 

Think I figured it out.

 

Hijack log, as instructed.

 

Scan with HijackThis and check the boxes for the following entries:
( Make sure ALL browser windows are closed when you click FIX )

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ie/defaults/sb/ymsgr6/*http://www.yaho o.com/ext/search/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr6/*http://www.yaho o.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway

O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE

Again, make sure ALL browser windows are closed when you click FIX.

Next, run CCleaner to clean up cookies and temp files.

Final Step...

Reset Web Settings & Default Security Settings:

To Reset Web Settings:
Right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK


To Default Security Settings:
Right click on your desktop Internet Explorer icon and select Properties. Then click the Security Tab and click Default Level for Internet, Local Intranet, Trusted Sites, and Restricted Sites.

Once you complete the above, reboot and let me know how things are running and what problems exist.

 

Thanks

I did what you suggested. Things are definitely improved, but I'm still having freezes. Error reporting brings me to the Microsoft crash page (check for viruses, adware, make sure you have the latest updates, etc.)

Something strange that I noticed is that with certain sites, I have to wait about 10 seconds to enter my name and password (such as E-bay) whereas I used to be able to log right in.

Any suggestions would be welcome

 

Attach a fresh HJT log so we can confirm your now clean.

 

OK, here it is.

 

Your log looks good, I would post your other issues in the Software Forum as I don't belive they are malware related.

 

Thank you for all your help!

 

Your Welcome!