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I really dunno whats wrong

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by jianfish, Oct 24, 2005.

  1. jianfish

    jianfish Private E-2

    Ok, i can't connect to the internet and theres the Sitebar pop-up/installer.

    Is that the cause of it coz i tried all the steps.

    Could anyone look at my log file and tell me whats wrong?

    I can't stop the lsass in services.msc anyway!!!

    Thanks alot.

    Attached Files:

  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Your Operating System and Internet Explorer versions are WAY out of date and represent a major security risk. After we fix your current problems, you must get updated. You need to install Service Pack 2 for security purposes.

    Your HJT log shows no signs of the READ ME being run, please follow the steps below:

    [​IMG] Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

    • Make sure you check version numbers and get all updates.
    [​IMG] Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

    [​IMG]After doing ALL of the above and you still have a problem, make sure you have booted to normal mode and run the steps in the below thread to properly use HijackThis and attach the log:

    [​IMG] Downloading, Installing, and Running HijackThis

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