I suspect some malware infection

Discussion in 'Malware Help (A Specialist Will Reply)' started by mondola, Oct 13, 2013.

  1. mondola

    mondola Specialist

    Hi there,

    A very good friend of mine's laptop. Used to be high in the IT industry, but relied on a helpdesk to push updates on her hence everything was out of date.

    Have updated various things and gone through the README.

    When browsing, this laptop sometimes seems to be slow whilst it appears to be sending / receiving from somewhere.

    I've gone through the README and attach the logs, just in case.

    Hitman Pro free trial license has expired, so I suspect her husband tried to use it before. Also, I had to run MGTools twice, since I forgot to disable AntiVir beforehand and it blocked access to some areas.

    Sorry.

    :-o
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:


    After clicking Fix exit HJT.





    Download and run OTM.

    Download OTM by Old Timer and save it to your Desktop.


    Code:
    :Files
    C:\Users\matt\AppData\Roaming\Microsoft\Windows\Templates\426333av31od7ay0v5wd6
    C:\ProgramData\Babylon
    C:\Users\matt\AppData\Local\Conduit
    C:\Users\matt\AppData\Roaming\Babylon
    
    :reg
    [-HKLM\SOFTWARE\Babylon]
    [-HKLM\SOFTWARE\Classes\AppID\escort.DLL]
    [-HKLM\SOFTWARE\Classes\AppID\{09C554C3-109B-483C-A06B-F14172F1A947}]
    [-HKLM\SOFTWARE\Classes\bbylntlbr.bbylntlbrHlpr.1]
    [-HKLM\SOFTWARE\Classes\bbylntlbr.bbylntlbrHlpr]
    [-HKLM\SOFTWARE\Classes\CLSID\{2EECD738-5844-4a99-B4B6-146BF802613B}]
    [-HKLM\SOFTWARE\Classes\Prod.cap]
    [-HKU\S-1-5-21-2308764078-1270116760-2903389722-1000\Software\AppDataLow\Software\SmartBar]
    [-HKU\S-1-5-21-2308764078-1270116760-2903389722-1000\Software\Conduit]
    [-HKU\S-1-5-21-2308764078-1270116760-2903389722-1000\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4d79-A620-CCE0C0A66CC9}]
    [-HKU\S-1-5-21-2308764078-1270116760-2903389722-1000\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2EECD738-5844-4A99-B4B6-146BF802613B}]
    [-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{0CBD3A00-72FE-4963-B492-928AD0A48C40}]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4d79-A620-CCE0C0A66CC9}]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{62F5BF7C-4B00-49F7-90AB-620BAA93D27F}]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}]
    
    :Commands
    [emptytemp]
    [Reboot]
    • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
    • Push the large http://farm3.static.flickr.com/2782/4174320048_f01c448b32_o.png button.
    • OTM may ask to reboot the machine. Please do so if asked.
    • Copy everything in the Results window (under the green bar), and paste it in your next reply.

    NOTE: If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and attach the contents of that document back here in your next post.



    • Rescan with Hitman and attach the log.
    • Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista, Windows7 or Win8) Then attach the new C:\MGlogs.zip file that will be created by running this.
    • Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!
     
  3. mondola

    mondola Specialist

    Hi there,

    Thanks very much !

    Logs attached as requested.

    :)
     

    Attached Files:

  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    The logs look good. Ready for final steps? :)
     
  5. mondola

    mondola Specialist

    Yes, I am assuming they are the same as usual?

    :cool
     
  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.

    7. After doing the above, you should work thru the below link:
     
  7. mondola

    mondola Specialist

    So much better, as ever - thanks very much !
     
  8. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Most welcome! Safe surfing! :)
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds