I think I have a virus, not sure what.

Discussion in 'Malware Help (A Specialist Will Reply)' started by Hikarusan, Aug 22, 2012.

  1. Hikarusan

    Hikarusan Private E-2

    Hi

    I think I have a virus. I can seem to get any search result in Mozilla or IE, but I can in chrome. I also notice I couldn't run task manager or could I uninstall anything. When I open my control panel and run add/remove program it is blank.

    After running the READ and RUN me first, my system is mostly working but since there were virus that I was told not to delete, etc I would like to know my next step. Here are the logs
     

    Attached Files:

  2. Hikarusan

    Hikarusan Private E-2

    And here is the rest. I had 3 TDSKiller log as the first one found a problem, I rebooted and it came up and I told it to run again (wasn't sure if I was or wasn't). After it ran I closed and the machine locked up while trying openning a web page, so I reboot and ran it again.

    Thanks again for the help. Oh this machine is running XP Professional
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Rescan with HitmanPro.

    Choose to Delete these this file if it is detected:


    • C:\Program Files\OApps\bho_project.dll

    Ignore all other detections.
    Afterwards, click the Next button.
    HitmanPro may want to reboot the PC in order for the changes to take affect, please do so.

    Now re-run Hitman and attach the log.

    Tell me what issues are remaining, if any.
     
  4. Hikarusan

    Hikarusan Private E-2

    Ok, I ran HitmanPro and deleted C:\Program Files\OApps\bho_project.dll
    It ask me to reboot and I did. The machine seemed to hang, waited for about 5 minutes during the boot up process. I hard rebooted three times and finally decide to leave it alone. It finally booted up, took about 8 minutes to get to the log in screen from the window scroll bar screen.

    I went to log into Majorgeek and had a BSOD. So rebooted again, and it still took a long time, more than five minutes. I shutdown and reboot (try to give it a normal shutdown phase. Still takes a long time to boot up.

    I ran the hitmanpro again and attached the log. Everything seems to work, except the random BSOD now and the unsually long bootup time. Any clues on what is happening?
     

    Attached Files:

  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your logs are clean, so I suggest you post in the software forum for assistance with the start up issues and the BSOD's.

    Since you are not having any malware problems, it is time to do our final steps:


    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware. You can uninstall RogueKiller and HitManPro.
    2. Go back to step 6 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    7. After doing the above, you should work thru the below link:


    Malware removal from a National Chain = $149
    Malware removal from MajorGeeks = $0
     
    Last edited: Aug 24, 2012
  6. Hikarusan

    Hikarusan Private E-2

    I guess I can head there,but the problem only started when I did the read and run process. Thanks for helping me get rid of the virus, but do you have any idea what in the read me/run section would cause my machine to become unstable?
     
  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    The scans didn't remove anything that would have caused a BSOD. You need to write down the info on your next BSOD so we can try to figure out what is happening.
     
  8. Hikarusan

    Hikarusan Private E-2

    That is the problem, I get many different kind of BSOD. I got one that said page fault with and Irq? (I looked it up nd they usually mean bad driver/install of hardware or software) I have win32k.sys error. I have logged in and windows say some critical system failed and system will reboot in 60 second. Mozilla crashes at random (and this will soon lead to a BSOD) This all occured after running TDKiller and it removed a root virus, ask for a reboot.

    The system is pretty much unstable, it can last hours or 5 minutes. The painful part is each reboot is taking 5 minutes or more.

    Could it be a bad registry or corrupted registry?

    Two time I have reboot from a crash and window does the dialog to ask to send error report. I do so and it say the report was corrupted.
     
  9. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Do you have your XP CD?
     
  10. Hikarusan

    Hikarusan Private E-2

    Yes, its an old one pre SP1. As in I had to patch SP1 and SP2.
     
  11. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Boot to the XP CD and choose to go into the Recovery Console. Choose the command prompt and type in:
    fixboot.
     
  12. Hikarusan

    Hikarusan Private E-2

    Ok, I am having trouble locating my XP disc :( I will try to a couple of more days, but should I not be able to locate the disc, is there another option?
     
  13. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    If you can't find yours, try asking a friend if you can borrow one. Make sure it is the same version as what you have installed. You should now post in the software forum for further assistance.
     

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