I think I messed up.

Welcome to Major Geeks!

Most crashes are not due to malware. More are due to other problems with software, drivers, memory or other hardware. Your logs are clean so any problems you are having are like to be part of this second non-malware area. And you should post about them in the Software Forum.

Not malware based on your logs. Sounds like you are having problems with Microsoft Update or with Microsoft Installer.

Again this probably not a malware problem. I suggest that you uninstall it. Reboot and after reboot delete all Spybot related folders. Then download the current version and reinstall.

I don't see any print screens of error messages but Dell Support Center errors are not problems for the Malware Forum. Frankly this is the first software that I would have uninstalled from the PC after it arrived.

 

You're welcome.

It would good if you could post exactly what was repaired since it could help other people in the future.


If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
3. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /u
     • Notes: The space between the combofix" and the /u, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
   • Delete the C:\combofix folder from combofix (if it exists)
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
6. Go to add/remove programs and uninstall HijackThis.
7. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
8. If you are running Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures in step 3 the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
9. After doing the above, you should work thru the below link:
   • How to Protect yourself from malware!