i think my system is infected

Discussion in 'Malware Help (A Specialist Will Reply)' started by maseeullah, Dec 26, 2008.

  1. maseeullah

    maseeullah Private E-2

    Hi guys i am hoping you can help me

    Recently I have been having trouble booting my computer in normal mode where I get the fatal blue screen error. I am able to boot into safe mode with the networking prompt, with no problems at all.

    When i login in to safe mode I get an error saying I am not fully protected by Mcafee. I had a problem similar to this before but combofix sorted it and my computer was working fine.

    I have read the read me first topic and followed it all.

    Please find my logs attached

    I hope you guys can help me

    Thanks in advance
     

    Attached Files:

  2. maseeullah

    maseeullah Private E-2

    here is mglogs log
     

    Attached Files:

  3. maseeullah

    maseeullah Private E-2

    just a quick update guys I am ow able to boot into normal mode by stopping all startup programs. i have run spybot and it says i have a tdss rootkit problem. any solutions
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    The first thing I want you to do is this:

    Click Start > Control Panel > System > Hardware > Device Manager > View > Show Hidden Devices.

    * Scroll down to “Non-plug and Play Drivers” and click the plus icon to open those drivers.
    * Then search for TDSSserv.sys
    * Let me know if you find this or not.
    * If you do find it, right click on it, and select Disable. Do not try to uninstall it.
    * Also if this is found and you disable it, then reboot.

    Now re-run the scans again ---> after uninstalling SAS and downloading the latest version.
     

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