ICE Cyber Crime Center Ransom Virus

Hello,

My friend has an HP Pavilion running Windows Vista basic. He has an ICE Cyber Crime Center ransom virus. I cannot do ANYTHING. When I boot in safe mode, the virus pops up there, too. I attempted to load the programs from a USB drive - won't let me do anything. I attached a photo I took of the screen showing hte virus.

Any help, guidance, etc. would be appreciated.

Lisa

 

OK so I got in a different way, and then could get a command prompt. I did a system restore to an earlier date. I have run all the scans and attached them to this email. I had some trouble at first as I stated earlier. I could only upload 5 files and for some reason there were more.

Thank you for your help. You guys are the best!
Lisa B.

 

Here is the other log. There was an RK Quarantine log. Do you need to that, too?

Lisa B.