IE closes

Discussion in 'Malware Help (A Specialist Will Reply)' started by cocoabutter, Mar 22, 2010.

  1. cocoabutter

    cocoabutter Private E-2

    Hi,

    I'm having some problems with IE 8.0. It closes everytime when I try to write something into search line (except the main Google search line), doesn't matter whether on Google, Facebook or any other site. But I can normally type in URL line. If I type into search line, sometimes I get a message about IE occuring a problem and that it'll have to close, sometimes there's no message and the program just closes. It's pretty annoying since I almost can't browse. Especcialy the top right searh line (that is always there in
    IE 8.0) - if I type in a letter, for example "c", IE closes. Thanks for help.

    I'm attaching logs.
     

    Attached Files:

  2. cocoabutter

    cocoabutter Private E-2

    And MG log.
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your logs are clean. I suggest you post in the software forum for further assistance.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    7. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 6 of the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     

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