IE error

Discussion in 'Malware Help (A Specialist Will Reply)' started by edbo20, Mar 16, 2013.

  1. edbo20

    edbo20 Corporal

    This is my work computer. When I try to open a new IE page I get this message "This tab has been recovered..."

    I have to open a couple of more until the page will open and work. So I ran the scans and it appears that something was on the RK report, but I have no idea? Would you look at my logs to see if that is the [roblem?

    Thank you for your help. You guys are wonderful.
     

    Attached Files:

  2. edbo20

    edbo20 Corporal

    last logs thanks
     

    Attached Files:

  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    I don't think you are having a malware problem.
    Is the below Juniper software something put there by work?

    C:\Documents and Settings\Jim Walker\Application Data\Juniper Networks\Setup Client\JuniperSetupClient.exe


    You may want to check out the below.

    http://blogs.technet.com/b/win7/archive/2011/02/16/quot-this-tab-has-been-recovered-quot-message-pops-up-when-you-are-browsing-some-websites-using-internet-explorer-8.aspx
     
  4. edbo20

    edbo20 Corporal

    Yes, the Juniper software is work related. Thank you so much for the referral thread. You guys are terrific.

    I tell everyone I come in contact with about your website.
     
  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome and thanks for the referrals. ;)

    Since you are not having malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Go back to step 4 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    7. After doing the above, you should work thru the below link:
     

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