IE & Firefox Lockups

Discussion in 'Malware Help (A Specialist Will Reply)' started by tcopling, Aug 3, 2008.

  1. tcopling

    tcopling Private E-2

    My PC is running weird the last two weeks. My IE will not open a page and Firefox barely runs. Also, My windows media player will not work either and it seems allot of other programs either bog down or don't work at all. Please help! I have tried what I can but I need allot more experience to get this fixed. Any help or directions appreciated. Thank You!

    Below is the Hijackthis log......
     
    Last edited by a moderator: Aug 4, 2008
    tcopling, Aug 3, 2008
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Welcome to Major Geeks!

    Please follow the instructions in the below link and attach the requested logs when you finish these instructions. If something does not run, write down the info to explain to us later but keep on going. Do not assume that because one step does not work that they all will not.

    READ & RUN ME FIRST. Malware Removal Guide


    Note: If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode. You can running steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

    Starting your computer in Safe mode
     
    TimW, Aug 4, 2008
    #2

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