IE/Mozilla problems

Discussion in 'Malware Help (A Specialist Will Reply)' started by Zepher, Jun 8, 2005.

  1. Zepher

    Zepher Private E-2

    Err... I dunno if this is because of an infection or my connection or what, but I have to click a link anywhere from 2-40 times before it actually loads the page...

    Under Mozilla it just comes up w/ a blank page "Untitled", and under IE, it comes up w/ the whole "This page cannot be displayed" thing.

    I've been lurking for a little bit, and I've read all the sticky's and done all of the stuff (except for the online virus scans because my browsers are having problems)

    I did have the Aurora problem, I dunno if this has anything to do with that though... but I did get rid of that problem. So if anyone has any suggestions, that'd be nice =/
     
  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Fisrt, download Nail/Bolder/Aurora Remover 0.3.1 Beta and save it to its own folder like c:\ABIremover


    - Now extract the abiremover.exe file from the ZIP file into the folder you created but do not run the EXE yet.

    - Reboot into Safe Mode with no network suppost and do not run anything else but what I tell you to run!

    - Run the ABIRemover.exe, press install, wait (explorer window will disapear)

    - When it finishes just reboot and continue with the below steps.


    Now, please follow ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

    After doing ALL of the above if you still have a problem:


    http://www.majorgeeks.com/images/grenade.gif Download HijackThis 1.99.1

    http://www.majorgeeks.com/images/grenade.gif Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

    http://www.majorgeeks.com/images/grenade.gif Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the ZIP file as your backups will not be safely stored.

    http://www.majorgeeks.com/images/grenade.gifBefore running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

    http://www.majorgeeks.com/images/grenade.gifRun HijackThis and save your log file.

    http://www.majorgeeks.com/images/grenade.gif Post your log as an ATTACHMENT to your next post. (Do NOT copy/paste the log into your post as it will be removed).

    http://www.majorgeeks.com/images/grenade.gifNeed help with HJT? See this thread: NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting
     
  3. Zepher

    Zepher Private E-2

    Already done all of that, thats how I got rid of Aurora in the first place. And i did EVERYTHING in the guide except for the online scans because my browsers aren't running them =/

    I'll go run hijackthis and post the log...
     
  4. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Download the following file, after download is complete run the uninstaller. When uninstall is complete reboot and post a new HJT log.

    Download Uninstaller
     

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