IE not accessing web

chiepler · Feb 18, 2011

I have a computer where IE8 says it's unable to display the web page. However, I can ping any website. If I boot into safe mode with networking, I can access the web fine. This leads me to believe there's a virus blocking IE from getting out. There are no other indications that there's a virus such as pop-ups. I attached the logs that I could, but RootRepeal kept locking up during its scans. RR did find some locked files, but I can't get to a point of saving a log. However, it did generate a crash log.

chiepler · Feb 18, 2011

mgtools log...

TimW · Feb 18, 2011

I am not seeing any malware in your logs. You do need to use windows explorer to find and delete:
C:\WINDOWS\Tasks\at1.job
C:\WINDOWS\Tasks\at2.job
C:\WINDOWS\Tasks\at3.job
C:\WINDOWS\Tasks\at4.job
C:\WINDOWS\Tasks\at5.job

Then right click your IE icon on the desktop and select Run without add-ons. Can you surf now?

chiepler · Feb 18, 2011

No, I can't. Same situation.

TimW · Feb 18, 2011

Do any other browsers work? You will probably need to post in either the software or networking forum for further assistance. Your logs are clean.

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IE not accessing web

chiepler Private First Class

Attached Files:

mbam-log-2011-02-17 (21-15-33).txt

RootRepeal_crash_021711.224618.txt

SUPERAntiSpyware Scan Log - 02-17-2011 - 11-55-16.log

combolog.txt

chiepler Private First Class

Attached Files:

MGlogs.zip

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

chiepler Private First Class

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member