ie pop ups while using firefox

Hi there

I am currently reviewing your logs and will get back to you with a set of instructions as soon as possible. Thanks for your patience during this time.

Kes

 

1) Please put your machine into normal start up mode as requested in the R&R before we continue with the below:

2) Disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

After clicking Fix exit HJT.

3) Now we need to use ComboFix to remove a bunch of malware files.

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
• If it is not on your Desktop, the below will not work.
• Open Notepad and copy/paste the text in the below code box into it

(make sure you scroll all the way down in the code box to get all lines selected ):

Code:

KILLALL::

Drivers::
yqbi5ii6agauia
gel90xne

File::
c:\windows\system32\sybe.exe
c:\windows\Tasks\B11F35CF9110B007.job
c:\docume~1\Ellie\LOCALS~1\Temp\gel90xne.sys
C:\DOCUME~1\Dean\APPLIC~1\HELPAI~1\2BUILD.exe
c:\docume~1\dean\applic~1\helpai~1\this amok itch.exe

DirLook::
c:\program files\McDonaldsFairies
C:\Documents and Settings\All Users\Application Data\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}

Folder::
c:\documents and settings\All Users\Application Data\dumb pure bind support
c:\program files\HELPAIMLIVE
c:\program files\McDonaldsFairies


Registry::
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7E853D72-626A-48EC-A868-BA8D5E23E045}]

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
  
  http://farm4.static.flickr.com/3014/3035535531_512f04c6a2_o.gif
  
  
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.


4) Also delete all files in the below folders except ones from the current date (Windows will not let you delete the files from the current day).

• C:\WINDOWS\Temp
• C:\Documents and Settings\Dean\Local Settings\TEMP

5) Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Combofix.

6) Let us know of any problems you may have encountered with the above instructions and also let me know how things are running now.

 

Now we need to use ComboFix again

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
• If it is not on your Desktop, the below will not work.
• Open Notepad and copy/paste the text in the below code box into it

(make sure you scroll all the way down in the code box to get all lines selected ):

Code:

KILLALL::

Driver::
yqbi5ii6agauia
gel90xne

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
  
  http://farm4.static.flickr.com/3014/3035535531_512f04c6a2_o.gif
  
  
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.


Please attach the log from running the above Combofix script.

Thanks



Kes

 

OK welcome back. Considering it has been a few days could you please now do the below:

Go to this MGTools and download the new version of MGtools.exe. Overwrite your previous MGtools.exe file with this one.

Run the new MGTools.exe and attach the log that it generates into your next reply ---> C:\mglogs.zip

Let me know how things are running!

Thanks
Kes