IE won't open

Welcome to Major Geeks!

Sorry but we did not request a HijackThis log. You need to attacht the log from running MGtools which is MGlogs.zip as stated. Also you need to run MGtools.exe from the drive that Windows is located on. That is drive C for you. Running from drive D will not work properly. This was in the instructions given for MGtools in the READ & RUN ME

Using MGtools


If you just reinstalled Windows then your problems with IE are probably not due to malware and not being able to activate Win XP may be due to the fact that IE is being blocked ( possibly due to your protection software ).

One thing you have to realize is that when you reinstalled XP, you cannot get any of the updates that it requires because Microsoft will not support XP. The did decide to allow activation though.

 

It is not looking like your problems are due to malware, but there is some junk to remove so lets do that and see what happens.


Uninstall the below programs. If you do not find them or they will not uninstall, just keep going.
AVG 2013
KMP Media Toolbar
KMP Service
NexGen Media Player - a modern video player

Now run the below to make sure that AVG is removed:

http://www.majorgeeks.com/files/details/avg_remover.html



Please download OTM by Old Timer and save it to your Desktop.

• Run OTM.exe by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).
• Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
  (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
  the code box

Code:

:Processes
explorer.exe
 
 
:Files
C:\WINDOWS\Tasks\APSnotifierPP1.job
C:\WINDOWS\Tasks\APSnotifierPP2.job
C:\WINDOWS\Tasks\APSnotifierPP3.job
C:\WINDOWS\Tasks\At1.job
C:\WINDOWS\Tasks\FF Watcher {6714A7BC-BA85-47C3-A523-82E8AF3733FF}.job
C:\WINDOWS\Tasks\GoogleUpdateTaskMachineCore.job
C:\WINDOWS\Tasks\GoogleUpdateTaskMachineUA.job
C:\WINDOWS\Tasks\LyricXeeker Update.job
C:\WINDOWS\Tasks\Mext Guard FBE8818C-5B13-48C2-A93E-AD731167DBF2.job
C:\WINDOWS\Tasks\Microsoft Windows XP End of Service Notification Monthly.job
C:\WINDOWS\Tasks\Microsoft Windows XP End of Service Notification Logon.job
C:\Documents and Settings\David\Application Data\aps.uninstall.scan.results
C:\Documents and Settings\David\Application Data\SmartMediaConverter
C:\Documents and Settings\David\Local Settings\Application Data\AnyProtectScannerSetup.exe
C:\Documents and Settings\David\Local Settings\Application Data\NexGenMediaPlayer
C:\Program Files\AnyProtectEx
C:\Program Files\MediaPlayerV1
C:\Program Files\MediaViewerV1
C:\Program Files\MediaViewV1
C:\Program Files\MediaWatchV1
C:\WINDOWS\Temp\*.*
C:\Documents and Settings\David\Local Settings\TEMP\*.*
 
 
 
:Reg
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}]
"URL"="http://www.bing.com/search?FORM=UP51DF&PC=UP51&q={searchTerms}&src=IE-SearchBox"
"TopResultURLFallback"=-
@="Bing"
"SuggestionsURLFallback"="http://api.bing.com/qsml.aspx?query={searchTerms}&maxwidth={ie:maxWidth}&rowheight={ie:rowHeight}&sectionHeight={ie:sectionHeight}&FORM=IE8SSC&market={language}"
"FaviconURLFallback"="http://www.bing.com/favicon.ico"
:Commands
[purity]
[EmptyTemp]
[start explorer]

[Reboot]

• Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar
  ) and choose Paste.
• Now click the large http://forums.majorgeeks.com/chaslang/images/MoveIt!.png button.
• If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
• Close OTM.

Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be
saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach
this log file to your next message.


Now please download Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
• The tool will open and start scanning your system.
• Note: That JRT may reset your home page to a google default so you will need to restore your home page setting if this happens.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Attach JRT.txt to your next message.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).


Then attach the below logs:

• the C:\_OTM\MovedFiles log
• the JRT.TXT log
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

I recommend complete all the instructions that I last posted.