ie7 cant get onto the net

can not use ie7, keeps coming up as "unable to connect" error !! have scanned with spybot,kaspersky,avg etc nothing, ran tune up 2007 tried microsoft kb,system mac 7. tried uninstalling 6 then 7 then reinstalling,when reinstalling tells me cant install as ie7 still installed !!!!! using msn luck had that, can not get on the net any other way, any help in getting ie7 back ? is it a virus ?

 

Have you tried this open IE7 go to tools, internet options, on the security tab you have 4 zones reset them all to custom level click on each one then click custom button. Then go onto the advanced tab click on restore advanced settings then apply. Now try IE7

 

i have the exact same problem now. i am running this laptop (which works) on a BT home hub router, yet my PC won't connect on the same router (i have checked swapping the cables over and both work on this laptop). i have been on the phone to the ISP (BT) who went through a few checks- ping and ipconfig checks- and determined that the problem is not a broadband connection problem, but a problem with getting the info through to Internet Explorer. AFAIK all the old Norton firewall and AV has been removed (thanks to Major Geeks for help there :major), although i have run a few new antispy & anti-rootkit programs yday, so not sure if it's just the IE7 that is bad? (found a few hidden (think they were jpg?) files in the rootkit search, now deleted).
please help. is it just a case of getting firefox or something similar on and getting rid of IE7? thanks

 

been trying same thing all day !! called microsoft ? passed buck to toshiba ( there make of laptop) only out come to reinstall from scratch, will work with msn to get on the net, cant even open ie7 goes straight to encountered prob need to close etc etc so looks like il have to accept that ie7 mucked up!!!
must have damaged reg some where as cant even open config ! just keeps saying error need to close... any more ideas thanks

 

Richdio,
i don't think i am able to help at all- i am totally clueless, however, i am now on- i downloaded firefox on here and have since swapped the ethernet cable for a USB cable and it now works. only reason i was using ethernet was because the USB cable caused problems before, but hey, it works at the moment
good luck.
i can try to remember what the guy from the ISP (who did a check on ipconfig and ping testing) did, if you need that - let me know.

 

hi pkpk
thanks for that, dont no whats going on now just opened up IE !!!! computer asking now for original cd rom disc xp home addition, missing or changed files !!!so got to go and find them now !!! let you no out come if you want, thanks rich....
opening now in IE !! unstable though wants to keep closing, spoke to toshiba guess what ! reinstall recover disc start again, might have to if this keeps going on, wont change back from msn just yet,
hows firefox ? havnt tried or looked into that yet.(ps dont no if this is IE6 or 7 now dont want to start playing !!!!) thanks richdio