IE9 browser slow and about:blank pages

I noticed that IE9 browser seemed to slow down a few days ago and began getting about:blank pages. Chrome did not have that problem.

I ran the steps and attached the logs.
Thanks

 

Hello KenB2014,

http://img205.imageshack.us/img205/1894/otl.gif Please download OTL by OldTimer.

• Save it to your desktop.
• Right mouse click on the OTL icon on your desktop and select Run as Administrator
• Check the "Scan All Users" checkbox.
• Check the "Standard Output".
• Change the setting of "Drivers" and "Services" to "All"
• Copy the text in the code box below and paste it into the http://img14.imageshack.us/img14/66/otlcustomfix.png text-field.
  
  Code:

  activex
  netsvcs
  drives
  

• Now click the http://img171.imageshack.us/img171/2405/runscanotl.png button.
• One report will be created:
  • OTL.txt <-- Will be opened
• Attach OTL.txt to your next message. (How to attach)

 

Thanks. File attached.

 

You do not appear to be having malware problems. I only see some incorrect registry values which we can fix with the below:

http://img805.imageshack.us/img805/9659/rktigzy.gif Delete items using RogueKiller.

Double-click RogueKiller.exe to run. (Vista/7 right-click and select Run as Administrator)
When it opens, press the Scan button
Once the scan is complete, go to the Registry tab and checkmark everything except the below items:

• [HJ] HKLM\[...]\System : ConsentPromptBehaviorAdmin (0) -> FOUND
• [HJ] HKLM\[...]\System : EnableLUA (0) -> FOUND

Now press the Delete button.
When it is finished, there will be a log on your desktop called: RKreport[3].txt
Attach RKreport[3].txt to your next message. (How to attach)

 

Done. File attached

 

Ok, tell me what problems you are still experiencing. about:blank is not bad by the way. It's just a blank page usually displayed when you choose to open a new tab in Internet Explorer or another browser. Some people (including myself) set it as their homepage.

This actually reduces downtime as it doesn't automatically go to a website that you don't want to go.

 

Actually, it seems to be back to normal.

I was having very slow page loads on most sites. Also, if logged into Gmail in IE9, most of the black bar Google menu items, such as Calendar, returned a blank page from IE9. It loaded properly in Chrome.

Now it is responding as expected.

 

Glad to hear it

If you are not having any other malware related problems, it is time to do our final steps:

• Any programs we had you download and/or install can be removed at this time.
• If we had you download and run ComboFix, here is how to uninstall it:
  • Press and hold the Windows key http://i1106.photobucket.com/albums/h363/debojyotidas/Windows_Logo_key.gif and then press the letter R on your keyboard.
  • This opens the Run dialog box.
  • Copy and paste the below text inside the text-field:
    • "%userprofile%\desktop\ComboFix" /uninstall
  • Now press ENTER
  • ComboFix will extract its files one last time and you should receive a notification that ComboFix has been uninstalled shortly after.
• You can re-enable your Disk Emulation software at this time via DeFogger.
• If we had you create or download a registry patch or "fix" script, these can be deleted at this time.
• Go into the C:\MGtools folder and run the MGclean.bat file to remove additional traces of our tools.
• Now we will toggle System Restore to remove any infected system restore points.
  • Read this: How to Disable And Enable System Restore
• Lastly, here is a guide to protect you from future infections: How to Protect yourself from malware!
• Be safe

 

Working well again and did the cleanup steps.
Thanks so much for all the help.

 

You're welcome.
Be safe.