IEXPLORE.exe, ad pop-ups, wave audio control goes mute

Discussion in 'Malware Help (A Specialist Will Reply)' started by mandy335, Jul 12, 2010.

  1. mandy335

    mandy335 Private E-2

    Hi i got the same problem.. however i cant seem to find the underline download from the previous post similar to my condition. Cheers!
     
    mandy335, Jul 12, 2010
    #1
  2. mandy335

    mandy335 Private E-2

    oh.. i finally saw the underline.. need to use ie to be able to see it..
     
    mandy335, Jul 12, 2010
    #2
  3. mandy335

    mandy335 Private E-2

    still not working.. i forgot to save the superantispyware and malwarebytes log.. will do it tomorrow..
     

    Attached Files:

    mandy335, Jul 12, 2010
    #3
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    What issues are you still having?

    The main issue I see is that you are running two AV programs:
    AVG Free 8.5
    Avira AntiVir Personal - Free Antivirus
    Uninstall one!!

    Use windows explorer to find and delete:
    C:\WINDOWS\Temp\100.dat

    Now use add/remove programs to uninstall:
    Java(TM) 6 Update 14
    Java(TM) 6 Update 6
    Java(TM) SE Development Kit 6 Update 14

    Reboot and download and install:
    Java Runtime 6
     
    TimW, Jul 12, 2010
    #4
  5. mandy335

    mandy335 Private E-2

    Sweet it's working now.. i mean no more multiple ie and audio control doesnt mute anymore... Many thanks.. Big thumbsup!

    Yeah about the antivirus.. because the previous cant detech so i install the other one.. already uninstall it. =)

    Just curious.. to which antivirus is better?

    - avast
    - AVG
    - Avira
     
    mandy335, Jul 12, 2010
    #5
  6. mandy335

    mandy335 Private E-2

    Hi again, the weird thing happened as i was updating IE8, it reappeared back again so i did all which is being instructed. Is there any reason why it keep reoccurring? Cheers!

    I got a message from IE when i wanted to open it saying that iertutil.dll was not found that is why i tried to update IE8. How should i solve this?

    Last question, should i update cumulative security update for ActiveX KillBits for window xp? Many thanks.
     
    mandy335, Jul 13, 2010
    #6
  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    What reappeared? All the previous symptoms of the Black Internet infection? If so, you need to get me a new C:\MGLogs.zip
    You need to post in the software forum for that issue. However, you can try going to start / run / and type:
    sfc /scannow and have your os cd handy.
    You should always download security updates.
     
    TimW, Jul 13, 2010
    #7

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