IEXPLORE keeps coming back, popups, sounds...

Discussion in 'Malware Help (A Specialist Will Reply)' started by igorcarajo, Jul 5, 2010.

  1. igorcarajo

    igorcarajo Private E-2

    I am running 32-bit Windows XP Pro with SP2. To access the web I use Firefox. The antivirus program that is installed on my machine is TrendMicro Office Scan. At the same time that the symptoms started, Trend Micro reported a file called "POSSIBLE_HIFRM-5" located in "C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\" although it seems that it didn't do anything about it. Initial symptoms were:

    -IEXPLORE.EXE process keeps coming back if I kill it. The process seems to be created by svchost.exe
    -Every once in a while, there is a IE popup window with ads
    -Also every once in a while you hear what might be an ad, like a conversation between two men, that lasts a few seconds
    -There are clicking sounds, like when you use IE and you click on a link. After a while, the "wave" sound bar goes down to zero.

    I ran SuperAntiSpyware, MalwareBytes, ComboFix, RootRepeal, and MGtools as per the directions on this forum. The logs are attached. Note, when I ran RootRepeal and scanned files, I got an error message that said "Unrecognized partition type 6 (0x6)!".

    After running all of those programs, the popups, sounds ,and wave going to zero seem to have stopped, but the IEXPLORE.EXE process is still there and keeps coming back if I kill it.

    Thanks in advance for any assistance.
     

    Attached Files:

  2. igorcarajo

    igorcarajo Private E-2

    Edit:

    Actually, the shenanigans with the clicking sounds and wave volume going to zero have not stopped.
     
  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    It appears that this system belongs to a business, as there are strict warnings in your registry files. Any attempt by us to "fix" your system may be in violation of those terms. We can not take responsibility if for some reason the system crashes while we are trying to fix it.

    I strongly suggest you contact your IT department to have them work on this computer.

     

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