Iexplorer error/Windows XP cleaning procedure

Discussion in 'Malware Help (A Specialist Will Reply)' started by cyriltarkwin, Dec 30, 2008.

  1. cyriltarkwin

    cyriltarkwin Private E-2

    Hi there.

    I am having trouble with Internet Explorer. When I try and open it the following error message appears:

    "Windows cannot find 'C:\Program Files\Internet Explorer\iexplorer.exe'. Make sure you typed the name correctly, and then try again. To search for a file, click the Start button, and then click Search."

    I have been through all processes detailed here, including all links:

    http://forums.majorgeeks.com/showthread.php?p=1254795

    And have ended up at step 3 here:

    http://forums.majorgeeks.com/showthread.php?t=139313


    Attached are the 4 logs.

    Many thanks.
     

    Attached Files:

  2. cyriltarkwin

    cyriltarkwin Private E-2

    4th attachement:
     

    Attached Files:

  3. cyriltarkwin

    cyriltarkwin Private E-2

    I Explorer error / Windows XP cleaning procedure

    Hi there.

    I am having trouble with Internet Explorer. When I try and open it the following error message appears:

    "Windows cannot find 'C:\Program Files\Internet Explorer\iexplorer.exe'. Make sure you typed the name correctly, and then try again. To search for a file, click the Start button, and then click Search."

    I have been through all processes detailed here, including all links:

    http://forums.majorgeeks.com/showthread.php?p=1254795

    And have ended up at step 3 here:

    http://forums.majorgeeks.com/showthread.php?t=139313


    Attached are 3 logs.
     
  4. cyriltarkwin

    cyriltarkwin Private E-2

    Re: I Explorer error / Windows XP cleaning procedure

    4th attached:
     
  5. cyriltarkwin

    cyriltarkwin Private E-2

  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Let's start with this:

    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Now download The Avenger by Swandog469, and save it to your Desktop.

    * Extract avenger.exe from the Zip file and save it to your desktop
    * Run avenger.exe by double-clicking on it.
    * Do not change any check box options!!
    * Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

    * Now click the Execute button.
    * Click Yes to the prompt to confirm you want to execute.
    * Click Yes to the Reboot now? question that will appear when Avenger finishes running.
    * Your PC should reboot, if not, reboot it yourself.
    * A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

    Also use add/remove programs to uninstall:
    Java(TM) 6 Update 3"
    Java(TM) 6 Update 5"
    Java(TM) 6 Update 7

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Avenger.
     
  7. cyriltarkwin

    cyriltarkwin Private E-2

    Thanks Tim, and apologies for the late response. I have been away.

    See attached.
     

    Attached Files:

  8. cyriltarkwin

    cyriltarkwin Private E-2

    P.S. It now works!!! :)

    What was the problem? Java?
     
  9. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Sweet....let's just finish up with this:
    Please download ATF Cleaner by Atribune. This program does not require an installation. The executable actually runs the program.

    NOTE: This program is for Windows XP and Windows 2000 only. ATF Cleaner will remove all files from the items that are checked so if you have some cookies you'd like to save. Please move them to a different directory first.

    * Double-click ATF-Cleaner.exe to run the program.
    * Under Main choose: Select All
    * Click the Empty Selected button.

    If you use Firefox browser

    * Click Firefox at the top and choose: Select All
    * Click the Empty Selected button.
    o NOTE: If you would like to keep your saved passwords, please click No at the prompt.

    If you use Opera browser

    * Click Opera at the top and choose: Select All
    * Click the Empty Selected button.
    o NOTE: If you would like to keep your saved passwords, please click No at the prompt.

    Click Exit on the Main ATF Cleaner menu to close the program.

    Now run CCleaner.

    If you are not having any other malware issues, then:

     

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