If I have a virus can I just do a Full System Recovery?

Discussion in 'Malware Help (A Specialist Will Reply)' started by shoryukenfool, Aug 28, 2006.

  1. shoryukenfool

    shoryukenfool Private E-2

    I already backed up my documents so I'd be fine doing a Full System Recovery from Recovery disc to get rid of any problem.
     
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    While yes a System Recovery from the restore CD can remove any malware issues you have, it can be just as long to tweak and install all your favorite apps again over following the below guide and attaching the requested logs as the malware experts here are VERY good at removing malware so that you dont need to re_install, plus are you sure you backed up everything?

    So before re-installing I woudl follow the below guide, attach the logs and follow any instructions that the malware guys post to finish off the cleaning process.

    Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.
    • Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
    • Make sure you check version numbers and get all updates.
    • Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
    • After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
    Downloading, Installing, and Running HijackThis

    Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.


    • When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:

      • [*]runkeys.txt - the log from GetRunKey.bat
        [*]newfiles.txt - the log from ShowNew.bat
      • CounterSpy - ONLY IF you were not able to run Windows Defender
      • Bitdefender - from step 6
      • Panda Scan - from step 6
      • HijackThis

    NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!
     

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