igxpdv32 problem windowsxp hang

Discussion in 'Hardware' started by Albano, Mar 17, 2010.

  1. Albano

    Albano Private E-2

    Hello guys,
    recently have some problem on my my system that hang on sometimes when i play "MKV" format with Media Player Classic, i'm not sure it is a problem with this software or in my system.... or Driver/Hardware problem.

    i have installed Symbols on my Windows XP SP3 and run the program WinDbg so the results of crash bump are these:
     

    Attached Files:

    Last edited by a moderator: Mar 17, 2010
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    Whats the model of Dell PC you have? the model varient as it seems you may need to check that you have latest Graphics/Video driver as the error file is the Intel onboard GFX driver DLL,

    Also what DirectX version do you have, just click Start > Run and type dxdiag and hit enter to find the version, if not DirectX 9c then update.
     
  3. Albano

    Albano Private E-2

    Hello Halo,
    thank you for reply in my thread,
    here are some other info about my system:

    Intel(R) Graphics Media Accelerator Driver Report

    Report Date: 03/18/2010
    Report Time[hr:mm:ss]: 07:47:20
    Driver Version: 6.14.10.4957
    Operating System: Windows XP* Professional, Service Pack 3 (5.1.2600)
    Default Language: English
    DirectX* Version: 9.0
    Physical Memory: 2036 MB
    Minimum Graphics Memory: 8 MB
    Maximum Graphics Memory: 384 MB
    Graphics Memory in Use: 11 MB
    Processor: x86 family 6 Model 15 Stepping 13
    Processor Speed: 1993 MHZ
    Vendor ID: 8086
    Device ID: 29C2
    Device Revision: 0A

    * Accelerator Information *
    Accelerator in Use: Intel(R) G33/G31 Express Chipset Family
    Video BIOS: 1459.0
    Current Graphics Mode: 1280 by 1024 True Color (60 Hz)

    * Devices Connected to the Graphics Accelerator *
    Active Monitors: 1
    * Monitor *
    Monitor Name: Dell E178FP
    Display Type: Analog
    Gamma Value: 2.20
    DDC2 Protocol: Supported
    Maximum Image Size: Horizontal: 13.0 inches
    Vertical: 10.0 inches
    Monitor Supported Modes:
    640 by 480 (60 Hz)
    640 by 480 (75 Hz)
    720 by 400 (70 Hz)
    800 by 600 (60 Hz)
    800 by 600 (75 Hz)
    1024 by 768 (60 Hz)
    1024 by 768 (75 Hz)
    1152 by 864 (75 Hz)
    1280 by 1024 (60 Hz)
    1280 by 1024 (75 Hz)

    Display Power Management Support:
    Standby Mode: Supported
    Suspend Mode: Supported
    Active Off Mode: Supported

    * Other names and brands are the property of their respective owners.

    some preliminary info, problem begins when was working with program "mkvmerge GUI" splitting an MKV matroska File 4.37GB into some parts, is the second time that with this phenomenon occurs when i work with the same program.Once the program starts split parts after some time the Windows hang on and everything freezes, dont have any control only to shutdown pc with Power button. This is more or less the moment when the problem occurs. Windows/system works very well besides this problem, I have all things up to date, virus and spyware clear, i control often, I do not know what makes this conflict but "MKV", "Media Player Classics" and "mkvmerge GUI" there is something that is wrong with these programs. Surprisingly I've used since long time these programs and have not had such problems / Windows error reporting said: its a Video Driver Fault, but i'm affraid it is just a conflict between these three programs. I have no idea about other things :(

    any other suggestion really appreciate much, thank you for your attention.
    Best Regards,
    -Albi
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds