I'm at my wits end!! Help needed to fix cd and dvd drive issues!

Hi.. I've had a problem with my pc for 2 weeks now in that a trojan virus got into my system and corrupted my dvd drive, my cd drive and my trident display adapter.

http://forums.majorgeeks.com/showthread.php?t=166600

the above thread shows the steps i have taken with chaslang's excellent guidance in the malware forum to get rid of the trojan and this has been completed and my pc is trojan-free..

chaslang has now referred me to this forum to try and solve my cd/dvd issues.

the error messages i get on device manager are as follows:

cd drive (LITE-ON LTR-52246S) and dvd drive (LITE-ON DVD SOHD-167T) :

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

display adapter (Trident Video Accelerator Blade 3D/ProMedia) :

This device cannot start. (Code 10)

If there is any more information you need to help me solve this problem, please just ask and i will get back to you.
also, if this is the wrong forum to use, can you please direct me to somewhere that may be able to help..

this problem has been bugging me for ages now and i would be really grateful if you could help me out!!

 

Quote:
To solve this Code 39 error, follow these instructions:

NOTE: After removing these registry keys and rebooting, it may be necessary to reinstall any CD or DVD recording applications.

1) Close all open programs

2) Click on Start, Run, and type REGEDIT and press Enter

3) Click on the plus signs (+) next to the following folders

* HKEY_LOCAL_MACHINE
* SYSTEM
* CurrentControlSet
* Control
* Class
* {4D36E965-E325-11CE-BFC1-08002BE10318}

4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

* UpperFilters
* LowerFilters
* UpperFilters.bak
* LowerFilters.bak

5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

6) After deleting the keys, close the Registry Editor

7) Reboot your computer

8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

"This device cannot start. (Code 10)"

you have plugged in a USB device (usually a mass storage device) into a computer and it doesnt work, here are some basic troubleshooting steps to resolve the problem.

First, you want to rule out any problems with the device itself. A good way to do this is to plug the USB device into a different computer to see if it works there. If it does not work in a different computer, then the problem is with the device itself. USB devices, although very handy and portable can fail just like any other device.

However, if the USB device works in another computer system, then the problem lies with the configuration of the computer where the device did not work.

Follow the steps below to troubleshoot this scenario and make your USB device work again.


1) If you are using a USB cable with your device, check the cable to make sure it matches the speed of the device. Use USB 2.0 cables with USB 2.0 devices and USB 1.1 cables with USB 1.1 devices. Swap cables and check the device, if this does not work, proceed to Step 2.

2) Next, open Device Manager and look under the heading for USB Serial Bus Controllers. If there is a device with a yellow exclamation mark next to it such as USB Mass Storage Device. Double-click on the entry and check the Device Status. If the status shows something like

"This device cannot start. (Code 10)"

proceed to Step 3.

3) The easiest way to solve a USB error code 10 in Windows XP is to follow the steps below to remove and reinstall all USB controllers.

A. Click on Start
B. Right Click on My Computer, click on Properties
C.Click on the Hardware tab
D. Click the Device Manager button.
E. Expand Universal Serial Bus controllers section.
F. Right-click every device under the Universal Serial Bus controllers node, and then click Uninstall to remove them one at a time.
G. Restart the computer, and allow the computer to reinstall the USB controllers.
H. Plug in the removable USB storage device, and then test to make sure that the issue is resolved.