I'm trying to get rid of s.yimg.com on my laptop

Discussion in 'Malware Help (A Specialist Will Reply)' started by ctsearch, May 26, 2014.

  1. ctsearch

    ctsearch Private E-2

    Since this showed up, I can no longer access Yahoo or Ebay. I went through the malware removal instructions but it's still there. I'm attaching logs that were collected during the process. I'm not sure if I did something wrong in the process or if there is something else I need to do.
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member


    Download and run OTM.


    Download OTM by Old Timer and save it to your Desktop.


    Code:
    :Files
    C:\Program Files (x86)\Conduit
    C:\ProgramData\Babylon
    C:\ProgramData\Conduit
    C:\Users\Cheryl\AppData\Local\APN
    C:\Users\Cheryl\AppData\Local\APN\GoogleCRXs
    C:\Users\Cheryl\AppData\Local\Conduit
    C:\Users\Cheryl\AppData\LocalLow\BabylonToolbar
    C:\Users\Cheryl\AppData\LocalLow\Conduit
    C:\Users\Cheryl\AppData\Roaming\Babylon
     
     :reg
    [-HKLM\SOFTWARE\Classes\AppID\{BDB69379-802F-4eaf-B541-F8DE92DD98DB}]
    [-HKLM\SOFTWARE\Classes\Prod.cap]
    [-HKLM\SOFTWARE\Classes\Wow6432Node\AppID\{BDB69379-802F-4eaf-B541-F8DE92DD98DB}]
    [-HKLM\SOFTWARE\Classes\Wow6432Node\CLSID\{3c471948-f874-49f5-b338-4f214a2ee0b1}]
    [-HKLM\SOFTWARE\Wow6432Node\Babylon]
    [-HKLM\SOFTWARE\Wow6432Node\Conduit]
    [-HKLM\SOFTWARE\Wow6432Node\DataMngr]
    [-HKLM\SOFTWARE\Wow6432Node\Microsoft\Tracing\AskPartnerCobrandingTool_RASAPI32]
    [-HKLM\SOFTWARE\Wow6432Node\Microsoft\Tracing\AskPartnerCobrandingTool_RASMANCS]
    [-HKU\S-1-5-21-2740863779-1521488088-4218470084-1000\Software\AppDataLow\Software\Conduit]
    [-HKU\S-1-5-21-2740863779-1521488088-4218470084-1000\Software\AppDataLow\Software\SmartBar]
    [-HKU\S-1-5-21-2740863779-1521488088-4218470084-1000\Software\Conduit]
    [-HKU\S-1-5-21-2740863779-1521488088-4218470084-1000\Software\Microsoft\Internet Explorer\Approved Extensions\{4D2D3B0F-69BE-477A-90F5-FDDB05357975}]
    [-HKU\S-1-5-21-2740863779-1521488088-4218470084-1000\Software\Microsoft\Internet Explorer\SearchScopes\{7D71699C-E0D9-4F2F-AEED-D24151522010}]
    [-HKU\S-1-5-21-2740863779-1521488088-4218470084-1000\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\{D4027C7F-154A-4066-A1AD-4243D8127440}]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{7D71699C-E0D9-4F2F-AEED-D24151522010}]
    
    :Commands
    [emptytemp]
    [Reboot]
    • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
    • Push the large http://farm3.static.flickr.com/2782/4174320048_f01c448b32_o.png button.
    • OTM may ask to reboot the machine. Please do so if asked.
    • Copy everything in the Results window (under the green bar), and paste it into a text file to ATTACH into your next reply.

    NOTE: If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and attach the contents of that document back here in your next post.




    Please follow the instructions here to reset Firefox to defaults.



    http://imageshack.us/a/img841/7292/thisisujrt.gif Please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.




    Re run Hitman again and attach the log.


    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista, Windows7 or Win8) Then attach the new C:\MGlogs.zip file that will be created by running this.

    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!
     
  3. ctsearch

    ctsearch Private E-2

    Okay, I've run those tools and I'm attaching logs. I checked to see if I could get to Yahoo and Ebay and they are still not working correctly. I've attached the logs. I still see the "connecting to s.yimg.com" on the lower left of the screen when I go to Yahoo. It stays there until the connection times out.

    Thanks
     

    Attached Files:

  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Not sure what you are describing is actually malware... however there's a little more to do:

    Re run Hitman and have it remove the below:

    Then explain how things are running.
     
  5. ctsearch

    ctsearch Private E-2

    I'm sorry it took me so long to get back here and respond. You may be right that the addy is not the problem. However, after the last round of deletes, I am now able to get to Yahoo so there was a problem. I'm just not sure which thing was the problem. Thank you so much for your help. It is so great to have this forum when I need it. You are my hero.
     
  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Glad to hear the final sweep cleared out whatever it was. ;)


    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.

    7. After doing the above, you should work thru the below link:
     

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