Immediate registry help needed (or so the message says...)

Discussion in 'Malware Help (A Specialist Will Reply)' started by Truth By Definition, Apr 18, 2006.

  1. Truth By Definition

    Truth By Definition Private E-2

    This is what has come up on my computer

    Message from SYSTEM to ALERT on 4/18/2006 1:43:47 PM

    STOP! WINDOWS REQUIRS IMMEDIATE ATTTENTION.

    Windows has found 55 Critical System Errors

    To fix the error please do the following:

    1. Download Registry Update fromwww.fix-ms.com
    2.Install Registry Update
    3.Run Registry Update
    4.Reboot your computer

    FAILURE TO ACT NOW MAY LEAD TO SYSTEM FAILURE!

    So I got to the web site download the update it scans my system finds even more errors but it does not help me. It tells me to register, which of course is not free.
    Is this a scam?
    Is there a free download that can help?


    *** I posted this on the software section because I did'nt know any better.
    I hope this helps others avoid my mistake!

    DO NOT FOLLOW THESE INSTRUCTIONS!

    How do I get htese messages off my computer?
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Yes this is just one of many scams that are out there.

    Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.
    • Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
    • Make sure you check version numbers and get all updates.
    • Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
    • After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
    • When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too (these scans are covered in steps 6 & 7 of the READ & RUN ME sticky)
      • Bitdefender
      • Panda Scan
      • HijackThis
    .
     

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